What type of sender IDs are supported for SMS in Togo?

Togo supports alphanumeric sender IDs and long codes for SMS messaging. Short codes are not currently supported.

What are the character limits for SMS messages in Togo?

Standard SMS messages in Togo are limited to 160 characters using GSM-7 encoding or 70 characters using Unicode (UCS-2) encoding. Messages exceeding these limits will be split into multiple parts.

Are there any restrictions on the types of content I can send via SMS in Togo?

Yes, certain types of content are restricted. These include gambling and betting services, adult content, unauthorized financial services, political campaign messages without authorization, and cryptocurrency-related content.

What is the recommended sending time for SMS messages in Togo?

It's best to send SMS messages in Togo between 8:00 AM and 8:00 PM local time (GMT/UTC+0). Avoid sending messages during religious holidays and national celebrations.

What should I do to comply with SMS marketing regulations in Togo?

While Togo lacks comprehensive SMS-specific regulations, adhere to general telecommunications guidelines from ARCEP. Obtain explicit consent, maintain records, support opt-out commands (STOP/ARRETER), and respect time zone sensitivities.

How quickly must I process SMS opt-out requests in Togo?

Opt-out requests received via SMS in Togo should be processed within 24 hours to comply with best practices and maintain a positive user experience.

Is number portability available in Togo?

No, number portability is not available in Togo. Mobile numbers remain tied to their original carrier.

Can I send SMS messages to landline numbers in Togo?

No, sending SMS messages to landline numbers is not possible in Togo. Attempts to do so will result in a delivery failure.

Which mobile network operators are dominant in Togo?

The major mobile network operators in Togo are Togocel and Moov Togo.

How do I format phone numbers correctly when sending SMS to Togo?

Format Togo phone numbers with the country code +228. Ensure the number starts with +228 followed by the recipient's number.

Togo SMS Guide

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