SMS Guidelines for Andorra - A Complete Overview - sms-compliance -

Frequently Asked Questions

The Mobile Country Code (MCC) for Andorra is 213. This code, combined with the Mobile Network Code (MNC), forms a unique identifier for Andorran mobile networks, crucial for accurate SMS routing and delivery tracking as per ITU-T Recommendation E.212.
To send SMS messages in Andorra, your application must use the country code +376, MCC 213, and a 2-3 digit MNC. You'll need to incorporate these identifiers when configuring your SMS applications to ensure seamless communication with Andorran mobile networks. Consider message encoding (GSM-7 or Unicode) and segmentation for longer messages.
Andorra supports both GSM-7 and Unicode encoding for SMS. GSM-7 is a 7-bit character set allowing 160 characters per segment, ideal for basic text and numbers. Unicode (UTF-16) supports a wider range of characters, including emojis, but limits messages to 70 characters per segment.
Andorra Telecom uses automatic message segmentation to deliver SMS messages longer than the single-segment limit (160 characters for GSM-7, 70 for Unicode). This ensures complete delivery of longer messages, which are divided into segments, transmitted individually, and reassembled on the recipient's device.
While direct MMS isn't supported, Andorra Telecom uses a URL-based system. Upload your content to a secure server, get a unique URL, and send the shortened URL within your SMS message. Recipients can click the URL to access the content via data connection.
Andorra Telecom provides extensive coverage: 99.9% in urban areas, 98% in rural regions, and 95% in mountain areas, thanks to repeater stations. While coverage is generally reliable, developers should consider delivery confirmation mechanisms, especially for remote mountain regions.
Andorra Telecom ensures high reliability with redundant systems, automatic failover protocols, and a 99.99% uptime guarantee. Primary data centers are in Andorra la Vella, with backups in Sant Julià de Lòria, minimizing service disruptions and ensuring consistent message delivery.
Andorran regulations mandate clear sender identification in SMS messages. Include your business or brand name, valid contact information, and your registered business identifier. This builds trust and ensures transparency with recipients.
Premium SMS services in Andorra follow set pricing tiers: ???62.70 for base registration, ???31.35 for monthly subscriptions, and volume-based pricing ranging from ???0.12 to ???0.08 per message, with custom pricing available for higher volumes. Be sure to familiarize yourself with the full pricing structure.
Maintain records of consent for 2 years, message logs for 1 year, opt-out requests for 5 years, and campaign performance metrics. These requirements ensure transparency and accountability in your SMS operations within Andorra.
Obtain explicit opt-in consent before sending SMS messages, adhering to Andorran data protection regulations. This includes offering consent options in Catalan, French, and Spanish; stating the purpose of communication; providing business identification; and offering accessible terms and conditions. Store consent data securely.
The primary SMS delivery window in Andorra is 8:00 AM to 9:00 PM (UTC+1/UTC+2). Avoid sending messages outside these hours to respect recipient preferences and local time zones. Implement smart delivery scheduling to ensure compliance.
Support opt-out commands (STOP, BAIXA, NO in Catalan; STOP, ARRÊTER in French; and STOP, BAJA in Spanish). Acknowledge opt-out requests within 1 hour, process them within 24 hours, send a confirmation, update your database, and maintain an audit trail.
Screen numbers against the registry before sending messages and perform monthly updates. Document verification timestamps, results, and maintain comprehensive audit trails. Flag matching numbers to avoid contacting them.
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