Frequently Asked Questions
Venezuelan phone numbers adhere to the E.164 international standard and typically consist of 10-11 digits, including the country code +58. The format is +58 [Type Prefix] [Subscriber Number], where the Type Prefix indicates the service type (landline, mobile, etc.) and the Subscriber Number is the unique identifier.
Use regular expressions (regex) for robust validation. Specific patterns exist for landlines (+58 2XX-XXXXXXX), mobiles (+58 4XX-XXXXXXX), toll-free (+58 800-XXXXXXX), and premium numbers (+58 90X-XXXXXXX). You can find example regex patterns in the article to ensure accurate validation.
You can try extracting the 3-digit mobile prefix (e.g., 412 for Digitel, 414/424 for Movistar, 416/426 for Movilnet) and using a lookup table. However, due to number portability, this method isn't always accurate, and real-time carrier lookup services might be necessary for critical applications.
Landline area codes in Venezuela are represented by a 3-digit number starting with "2", following the format +58 2XX-XXXXXXX. These area codes (2XX) specify the region within Venezuela where the landline is located.
Venezuela uses the E.164 standard to ensure compatibility with global telecommunications systems. This international standard simplifies number identification and processing, facilitating international calls and communication.
Sanitize input by removing non-numeric characters, handling national format (removing leading 0 if present), adding the country code (+58) if missing, and ensuring the correct length (10 digits with country code). The article provides a sample JavaScript function to illustrate this process.
CONATEL (Comisión Nacional de Telecomunicaciones) is Venezuela's telecommunications regulatory body. Compliance with CONATEL's regulations on data protection, number portability, and other aspects is crucial for any application handling Venezuelan phone numbers to avoid penalties.
MNP allows users to switch carriers while keeping their numbers. The process, overseen by the SNT, involves a request phase (1-2 days), technical implementation (2-3 days), and service activation (1 day), typically taking 3-5 business days. Users must maintain active service during the porting process.
Real-time carrier lookup services are recommended for mission-critical applications where accurate carrier identification is essential, especially due to the complexities introduced by number portability in Venezuela. While prefix-based identification can be used, its reliability is limited.
The national emergency response number in Venezuela is 911. This number can be dialed directly without any prefix or country code.
Prefixes like 417 (Infonet) and 418 (Digicel) were discontinued after those companies were acquired by Digitel (prefix 412). Treat numbers with these old prefixes as likely being serviced by Digitel. Always consider using real-time carrier lookup services for accurate identification.
The Venezuelan mobile prefix (4XX), part of the subscriber number, identifies the specific mobile network operator. This is useful for routing calls efficiently, providing carrier-specific services, and other telecommunication operations.
Venezuela Phone Numbers: Format, Area Code & Validation Guide
Introduction to Venezuelan Phone Number System
Working with Venezuelan phone numbers in your application? Whether you're building telecommunications software, managing international call routing, or validating user input, understanding the Venezuelan numbering system with country code +58 is crucial. This guide provides the essential information you need – from basic E.164 formats and area codes to advanced validation techniques and CONATEL regulatory requirements.
Common pitfalls developers face: mixing local and international formats without proper sanitization, failing to account for number portability when identifying carriers, not handling legacy prefixes (417, 418) in historical data, and overlooking CONATEL compliance requirements for data storage and user consent. This guide addresses these challenges to help you implement robust Venezuelan phone number handling.
Understanding the Venezuelan E.164 Numbering System Structure
The Venezuelan numbering plan adheres to the E.164 international standard, ensuring compatibility with global telecommunications systems. This standardized format simplifies number identification and processing. However, variable-length Venezuelan numbers (10–11 digits) and carrier-specific prefixes introduce complexities that require careful consideration. Account for these variations to ensure your applications handle all valid Venezuelan phone numbers correctly.
Example Number Breakdown:
Key Features of Venezuela's Telephone Numbering Plan
Venezuelan Phone Number Formats: Landline, Mobile, and Special Numbers
Venezuelan phone numbers follow a predictable structure that makes distinguishing number types and regions straightforward. Understanding this structure is fundamental to parsing and validating these numbers.
General Structure of Venezuelan Numbers
The country code (+58) always precedes the number. The service identifier (Type Prefix) indicates whether the number is landline, mobile, toll-free, etc. The subscriber number is the unique identifier within that service type.
Complete Number Format Reference Table
+58 2XX-XXXXXXX
+58 4XX-XXXXXXX
+58 800-XXXXXXX
+58 90X-XXXXXXX
911
Venezuelan Geographic Area Codes (2XX Series)
These area codes identify the geographic origin of landline numbers and are essential for routing calls within Venezuela's fixed-line network. Source: ITU National Numbering Plan - Venezuela.
Important: Number portability allows users to switch carriers while retaining their original number. A number's prefix might not always indicate the current carrier. Use real-time carrier lookup services for accurate identification. For example, you might encounter a number with the prefix 417 or 418 – these were discontinued in 2006 when Digicel and Infonet were acquired by Digitel. Digitel now services these numbers, likely under the 412 prefix.
Implementing Phone Number Validation and Handling in Your Applications
Now that you understand Venezuelan phone number structure, learn how to handle them programmatically. This section provides practical guidance on validation, sanitization, and carrier detection.
Edge cases and error handling scenarios to consider:
Regex Validation Patterns for Venezuelan Numbers
Robust validation is essential for ensuring data integrity. Use these regular expressions (regex) to validate Venezuelan phone numbers:
These patterns cover the most common number formats, including the 415 prefix for Tesan carrier (added based on 2024 market data). Adjust them based on your specific requirements. For instance, create a general pattern to capture all valid prefixes, including less common ones.
Complete Validation Function with Error Handling
User-friendly error messages for common validation failures:
Input Sanitization and Normalization Functions
Sanitizing user input is crucial for removing inconsistencies and ensuring data consistency. Use this function to sanitize Venezuelan phone numbers:
Test cases for sanitization function:
Enhanced Sanitization with International Prefix Support
This enhanced function removes non-numeric characters, handles numbers entered in the national format (with a leading 0), supports international dialing prefixes (both + and 00), and adds the country code if missing. It includes a check for the correct length, returning null if the sanitized number is not 10 digits long (including the country code). Adapt the error handling to fit your application's needs.
Venezuelan Mobile Carrier Detection by Prefix
Identify the carrier associated with a mobile number for routing calls or applying carrier-specific logic.
Enhanced Carrier Detection with Error Handling
Real-time carrier lookup options:
This enhanced function extracts the mobile prefix and uses a lookup table to determine the carrier. Market Share (2024): Movistar leads with approximately 54% market share, followed by Movilnet with nearly 40%, Digitel with approximately 15% (3 million subscribers), and Tesan as a smaller carrier. Number portability can affect this method's accuracy. For mission-critical applications, use a real-time carrier lookup service.
CONATEL Regulatory Compliance for Venezuelan Telecommunications
The Comisión Nacional de Telecomunicaciones (CONATEL) is the regulatory body governing telecommunications in Venezuela. Comply with CONATEL's regulations for any application handling Venezuelan phone numbers. Familiarize yourself with their requirements for data protection, number portability, and other relevant aspects.
CONATEL Compliance Requirements for Data Storage and Processing
Required data fields and retention:
Mandatory consent language requirements:
Applications collecting Venezuelan phone numbers must obtain explicit opt-in consent with clear disclosure:
> "I authorize [Company Name] to store and process my phone number for [specific purposes]. I understand my data will be stored securely according to Venezuelan telecommunications regulations (CONATEL) and that I can withdraw consent at any time by contacting [contact method]."
Data security obligations:
Penalties for Non-Compliance
CONATEL enforces penalties under the Ley Orgánica de Telecomunicaciones:
Developer Compliance Checklist
CONATEL mandates secure storage of customer numbers, requires consent for marketing communications, and enforces privacy policy compliance. Stay updated with CONATEL's website (www.conatel.gob.ve) to ensure your application adheres to the latest regulations and number format changes. This proactive approach helps you avoid potential penalties. Source: CONATEL Official Website and Ley Orgánica de Telecomunicaciones (Venezuelan Telecommunications Act).
Venezuela Mobile Number Portability (MNP): Process and Requirements
Venezuela's MNP system, overseen by the Superintendencia Nacional de Telecomunicaciones (SNT), allows users to switch carriers while keeping their existing numbers. This system relies on a centralized database to manage porting requests. The typical porting process involves an initial request phase (1–2 days), technical implementation (2–3 days), and service activation (1 day). Maintain active service throughout the process, which usually takes 3–5 business days. Complex cases may require additional time. As a developer, understanding the MNP process is crucial for managing number updates and ensuring service continuity.
Technical Implementation for MNP Handling
Detecting ported numbers in your application:
Avoid relying solely on prefixes: Since number portability means prefixes no longer guarantee current carrier, implement HLR (Home Location Register) lookups for critical operations like carrier-specific routing or billing.
Implement carrier cache with expiration: Store carrier information with a TTL (time-to-live) of 24–48 hours. After expiration, re-query the carrier to detect porting changes.
Updating carrier databases:
Frequently Asked Questions About Venezuelan Phone Numbers
What is Venezuela's country code?
Venezuela's country code is +58. Dial this code before the area code and subscriber number when calling Venezuela from abroad. The format follows the E.164 international standard: +58 [Type Prefix] [Subscriber Number].
How do I format Venezuelan phone numbers in E.164 format?
Format Venezuelan phone numbers as +58XXXXXXXXXX (10–11 digits total). For example, a Caracas landline is +58 212 1234567, and a Digitel mobile number is +58 412 1234567. Always include the + symbol and country code for international compatibility.
What are the main mobile carriers in Venezuela?
Venezuela has 4 main mobile carriers: Movistar (prefixes 414, 424) with 54% market share, Movilnet (prefixes 416, 426) with 40% market share, Digitel (prefix 412) with 15% market share and 3 million subscribers, and Tesan (prefix 415) as a smaller carrier. Market share data is as of 2024.
What is area code 212 in Venezuela?
Area code 212 is designated for Caracas, Venezuela's capital city, covering Caracas/Miranda/Vargas regions. To call Caracas internationally, dial +58 212 followed by the 7-digit subscriber number. Example: +58 212 1234567.
How long are Venezuelan phone numbers?
Venezuelan phone numbers are 10–11 digits including the country code (+58). The structure is: country code (2–3 digits) + area/mobile prefix (3 digits) + subscriber number (7 digits). Total length after the + symbol is 10 digits for most numbers.
What happened to prefixes 417 and 418 in Venezuela?
Prefixes 417 and 418 were discontinued in 2006 when Digicel and Infonet were acquired by Digitel. Digitel migrated subscribers from these networks to its 412 prefix. If you encounter these old prefixes in legacy data, update them to 412 or verify against current carrier records.
Does Venezuela support mobile number portability?
Yes, Venezuela supports Mobile Number Portability (MNP) overseen by the Superintendencia Nacional de Telecomunicaciones (SNT). Users can switch carriers while keeping their phone numbers. The porting process typically takes 3–5 business days (1–2 days request phase, 2–3 days technical implementation, 1 day activation).
What is CONATEL and why is it important for Venezuelan telecommunications?
CONATEL (Comisión Nacional de Telecomunicaciones) is Venezuela's telecommunications regulatory authority. CONATEL mandates secure storage of customer numbers, requires consent for marketing communications, and enforces privacy policy compliance. Visit www.conatel.gob.ve for current regulations to ensure your application complies with Venezuelan telecommunications law.
How do I validate Venezuelan mobile numbers with regex?
Use the regex pattern
/^\+58(?:4(?:12|14|15|16|24|26))\d{7}$/
to validate Venezuelan mobile numbers. This pattern checks for the +58 country code, valid mobile prefixes (412, 414, 415, 416, 424, 426), and the 7-digit subscriber number. Always sanitize input by removing non-numeric characters first.What are toll-free numbers in Venezuela?
Venezuelan toll-free numbers use the 800 prefix and follow the format +58 800 XXXXXXX. Call these numbers free from within Venezuela – they're commonly used for business and customer service lines. The regex pattern is
/^\+58800\d{7}$/
.When was Venezuela's current numbering plan revised?
Venezuela's current open telephone numbering plan was last revised on September 21, 2000. The plan uses 3-digit area codes and 7-digit telephone numbers. While the basic structure has remained stable, carrier changes and mobile number portability have been implemented since then.
What is the emergency number in Venezuela?
The emergency number in Venezuela is 911 for the national emergency response system. Dial 911 directly without any prefixes or country codes for police, fire, and ambulance services. Prioritize this number in any telecommunications application for Venezuelan users.
Conclusion
This guide provides a comprehensive understanding of Venezuelan phone numbers – from basic formats and area codes to advanced validation techniques and regulatory considerations. Follow these best practices to confidently integrate Venezuelan phone numbers into your applications and ensure seamless communication with users in Venezuela. Stay updated with CONATEL's regulations and consider the implications of number portability for accurate carrier identification and service provisioning. With this knowledge, you're well-equipped to handle the complexities of Venezuelan phone numbers.