Seychelles Phone Numbers: Format, Area Code & Validation Guide

Learn how to validate and format Seychelles phone numbers using the +248 country code. This comprehensive guide covers calling Seychelles from abroad, emergency numbers, E.164 validation patterns, and telecommunications infrastructure. Perfect for developers building SMS platforms, contact forms, and international calling applications.

Seychelles Emergency Numbers: How to Dial 999, 112, and Other Emergency Services

Display these Seychelles emergency numbers prominently in your application. All work 24/7 without a SIM card:

Source: Seychelles Government Emergency Hotlines_ Seychelles Police_ and National Numbering Plan (SCRA_ July 2025)

VoIP and App-Based Emergency Calling

Critical Limitation: VoIP services and app-based calling cannot reliably provide accurate location information to emergency responders_ unlike traditional mobile or landline connections.

Implementation Requirements:

• Never rely solely on VoIP for emergency calls. Provide fallback to cellular network dialing where available.
• Implement GPS location services to automatically capture and transmit precise coordinates when emergency calls are initiated. Use smartphone GPS chipsets to provide latitude/longitude data to emergency services.
• Prompt users to register and verify their physical address when setting up VoIP services_ as automatic location detection may fail.
• Display prominent UI warnings that VoIP emergency calls may not route correctly or provide location information to responders. Show these warnings at registration and before emergency call initiation.
• Route emergency numbers (999_ 112_ 151_ 160_ 133) through the device's cellular network rather than VoIP infrastructure when cellular connectivity is available.
• Maintain alternative emergency contact methods (SMS_ cellular voice) in case VoIP connection fails during critical situations.
• Conduct regular non-emergency test connections to emergency services infrastructure to verify routing works correctly. Document test results and maintain logs.

Regulatory Note: The National Numbering Plan (effective July 15_ 2025) designates 999 and 112 as emergency service codes accessible across all networks (Category 1: universally accessible and allocated to all operators).

Critical: These numbers are free to call from any device. Facilitate easy dialing in critical situations with one-touch emergency call features and automatic location sharing.

How Seychelles Phone Numbers Work: Understanding the +248 Format

The Seychelles Communications Regulatory Authority (SCRA) oversees the numbering plan under the Communications Act 2023. The system uses a closed_ standardized structure that simplifies dialing and number management across the archipelago.

Numbering Plan Evolution

May 2011 Reform: Seychelles implemented a major numbering plan change in May 2011_ migrating from 6-digit to 7-digit numbers. The reform added leading digits to distinguish service types:

• Fixed (landline) numbers: Added "4" prefix (e.g._ 2X XX XX became 4 2X XX XX)
• Mobile numbers: Added "2" prefix (e.g._ 5X XX XX became 2 5X XX XX for C&W; 7X XX XX became 2 7X XX XX for Airtel)

This migration established the current number structure and reserved digit ranges for future services. Source: Wikipedia - Telephone numbers in Seychelles and National Numbering Plan (July 2025).

What is the Seychelles Country Code?

The Seychelles country code is +248. All Seychelles phone numbers follow a standardized 7-digit format after the country code_ differentiated by service type. The +248 code is allocated by the ITU (International Telecommunication Union):

Geographic (Landline): 4[2-46]XXXXX
Mobile: 2[125-8]XXXXX
Toll-Free: 800XXXX
Premium Rate: 85XXXXX
Fixed VoIP: 64XXXXX

Example Formats:

• Landline (Victoria area): 4223456
• Mobile (Airtel network): 2512345
• Toll-Free (customer service): 8001234
• Premium Rate: 8512345
• Fixed VoIP (Kokonet): 6412345

Short Codes and Special Service Numbers

Seychelles uses 3-digit and 4-digit short codes for customer-oriented telecommunications services and value-added SMS/MMS services. These codes are managed by SCRA under the National Numbering Plan (July 2025).

Customer Service Short Codes (3-digit):

• 100 – National Operator Assistance / Prepaid IVR / Administrative Menu (All operators)
• 101_ 102_ 103 – Voice Mail services
• 106_ 107_ 108 – PSTN Prepaid Calling Cards
• 109_ 110 – Mobile Prepaid Services
• 120_ 121 – Faults Report (CWS)
• 123 – Customer helpline (CWS)
• 181 – Directory Enquiries (CWS)
• 185 – Directory Enquiries (Airtel)
• 188 – Directory Enquiries (Intelvision)
• 191 – Mobile Number Portability (MNP) Porting Code

Emergency and Public Service Codes (3-digit):

• 114 – Trafficking in Persons Hotline
• 116 – Child Helpline
• 118 – Elderly & Disabled Helpline
• 160 – Department of Risk and Disaster Management

SMS/MMS Value-Added Service Short Codes (4-digit):

• 960X range – Cross-network VAS services (SMS/MMS)
  • 9600 – Electoral Commissioner's Office (ECO) Voting Registration
  • 9601 – Seychelles Licensing Authority (SLA) Licensing Information
  • 9606 – Seychelles Pension Fund (SPF) E-service
• 961X_ 964X-965X_ 967X-969X – Network-specific VAS services (operator-dependent)
• 963X range – Cross-network VAS services (reserved/unallocated)

Audiotext Services:

• 971XXXX (7-digit) – Audiotext Services (CWS)
• 420X range (7-digit) – Audio Text (CWS fixed services)

Source: National Numbering Plan for Seychelles Electronic Communications Services (SCRA_ effective July 15_ 2025).

Developer Note: Short codes cannot be dialed internationally and are only accessible within Seychelles. Validate user input to prevent international attempts to dial short codes.

How to Call Seychelles: International Dialing Instructions

Domestic Calls within Seychelles

Dial only the 7-digit number_ regardless of call type (mobile to mobile_ landline to mobile_ or landline to landline).

How to Call Seychelles from Another Country

When calling Seychelles from abroad_ use the +248 country code followed by the 7-digit local number:

• From Seychelles: 00 + Country Code + Number
• To Seychelles: +248 + Local Number (7 digits)

Example: Call the UK from Seychelles: 00 44 20 7123 4567

International Access Codes by Operator:

• Cable & Wireless (CWS): 01 (alternative access code)
• Airtel: 02 (alternative access code)
• Standard: 00 (universal international dialing prefix)

Source: National Numbering Plan (SCRA_ July 2025).

Ensure your application correctly handles both domestic and international dialing formats.

Seychelles Mobile Networks and Telecom Providers

Understand Seychelles' telecommunications infrastructure to build robust applications. This section covers key players and technical considerations.

Key Service Providers

Three primary telecommunications providers operate in Seychelles_ plus Kokonet for VoIP services:

1. Airtel Seychelles: Market leader with 55-57% market share. Acquired Telecom Seychelles in 2010 for $62 million_ establishing dominant position. Operates 4G LTE coverage and partnered with Ericsson in 2024 to modernize infrastructure for future 5G deployment. Announced $10 million investment in fixed and mobile networks over three years. MCC/MNC: 633-10 (2G/3G/4G/5G). Source: Airtel Africa Wikipedia and Sent.dm SMS Guide.

2. Cable & Wireless Seychelles (C&W): Second major provider with 40-45% market share. Launched commercial 5G services in June 2020_ currently available to postpaid customers. Maintains comprehensive 4G/5G coverage across main islands. MCC/MNC: 633-01 (2G/3G/4G/5G). Source: National Numbering Plan and market data.

3. Intelvision: Delivers fixed broadband and digital TV services via fiber-optic infrastructure. Landed the 2Africa submarine cable in April 2023_ significantly enhancing international connectivity and bandwidth capacity. Plans to enter the mobile market through partnership with Huawei. MCC/MNC: 633-05 (2G/4G/5G). Allocated mobile number ranges (21X_ 22X) but not yet operational as of 2025.

4. Kokonet: Provides fixed VoIP services using number range 64XXXXX (7-digit). Limited to VoIP infrastructure; does not operate mobile networks.

MVNO Status: As of 2025_ no Mobile Virtual Network Operators (MVNOs) or mobile resellers operate in Seychelles. The market consists only of the three primary Mobile Network Operators (MNOs) listed above. This differs from mature markets where MVNOs lease network capacity to offer services under their own brand. Developers should not expect MVNO-style pricing or service differentiation in Seychelles.

Regulatory Framework

The Seychelles Communications Regulatory Authority (SCRA) regulates telecommunications under the Communications Act 2023. SCRA assumed regulatory functions from the Department of Information Communications Technology (DICT) in 2023_ while DICT retains policy portfolio responsibility.

Mobile Number Portability (MNP): The Broadcasting and Telecommunication (Mobile Number Portability) Regulations_ 2023 (SI 35 of 2023)_ amended in 2025_ establish the framework for MNP. However_ MNP is not currently implemented in Seychelles. Users changing providers must change their phone numbers. The National Numbering Plan (July 2025) allocates code 191 as the MNP porting code and reserves routing numbers (196X range) for future MNP implementation. Design your system to accommodate this limitation and prepare for eventual MNP activation.

Technical Implementation: Best Practices for Your Applications

How to Validate Seychelles Phone Numbers: Regex Examples

Use regular expressions (regex) for efficient Seychelles phone number validation. Here's a JavaScript example:

const patterns = {
  landline: /^4[2-46]\d{5}$/_
  mobile: /^2[125-8]\d{5}$/_
  tollFree: /^800\d{4}$/_
  premiumRate: /^85\d{5}$/_
  fixedVoIP: /^64\d{5}$/_
  // Emergency short codes
  emergencyShort: /^(999|112|151|160|133)$/_
  // Service short codes (3-digit)
  serviceShort: /^1\d{2}$/
};

function validateNumber(number_ type) {
  // Remove all non-digit characters except leading +
  let cleanedNumber = number.replace(/[^\d+]/g_ '');

  // Handle E.164 format (+248XXXXXXX)
  if (cleanedNumber.startsWith('+248')) {
    cleanedNumber = cleanedNumber.substring(4); // Remove +248
  } else if (cleanedNumber.startsWith('248')) {
    cleanedNumber = cleanedNumber.substring(3); // Remove 248
  }

  return patterns[type].test(cleanedNumber);
}

// Edge case handling
function validateSeychellesNumber(input) {
  if (!input || typeof input !== 'string') {
    return { valid: false_ error: 'Invalid input' };
  }

  const cleaned = input.trim().replace(/[^\d+]/g_ '');

  // Check for empty after cleaning
  if (cleaned.length === 0) {
    return { valid: false_ error: 'Empty number' };
  }

  // Extract local number (remove country code if present)
  let localNumber = cleaned;
  if (cleaned.startsWith('+248')) {
    localNumber = cleaned.substring(4);
  } else if (cleaned.startsWith('248')) {
    localNumber = cleaned.substring(3);
  }

  // Validate length
  if (localNumber.length === 7) {
    // Check each number type
    for (const [type_ pattern] of Object.entries(patterns)) {
      if (pattern.test(localNumber)) {
        return { valid: true_ type_ localNumber_ e164: `+248${localNumber}` };
      }
    }
    return { valid: false_ error: 'Invalid number format' };
  } else if (localNumber.length === 3 && /^1\d{2}$|^(999|112|151|160|133)$/.test(localNumber)) {
    return { valid: true_ type: 'shortCode'_ localNumber_ e164: null };
  }

  return { valid: false_ error: 'Invalid length' };
}

// Example usage:
console.log(validateNumber("4223456"_ "landline")); // true
console.log(validateNumber("+2482512345"_ "mobile")); // true
console.log(validateNumber("251234"_ "mobile")); // false - incorrect length
console.log(validateSeychellesNumber("  +248 271 2345  "));
// { valid: true_ type: 'mobile'_ localNumber: '2712345'_ e164: '+2482712345' }

Python Example:

import re

patterns = {
    'landline': r'^4[2-46]\d{5}$'_
    'mobile': r'^2[125-8]\d{5}$'_
    'toll_free': r'^800\d{4}$'_
    'premium_rate': r'^85\d{5}$'_
    'fixed_voip': r'^64\d{5}$'_
    'emergency_short': r'^(999|112|151|160|133)$'_
    'service_short': r'^1\d{2}$'
}

def validate_seychelles_number(number: str_ number_type: str) -> bool:
    """Validate Seychelles phone number against type."""
    if not number or not isinstance(number, str):
        return False

    # Clean input
    cleaned = re.sub(r'[^\d+]', '', number.strip())

    # Remove country code if present
    if cleaned.startswith('+248'):
        cleaned = cleaned[4:]
    elif cleaned.startswith('248'):
        cleaned = cleaned[3:]

    # Validate against pattern
    pattern = patterns.get(number_type)
    if not pattern:
        return False

    return bool(re.match(pattern, cleaned))

# Example usage
print(validate_seychelles_number("+248 422 3456", "landline"))  # True
print(validate_seychelles_number("2781234", "mobile"))  # True
print(validate_seychelles_number("999", "emergency_short"))  # True

PHP Example:

<?php
function validateSeychellesNumber($number_ $type) {
    $patterns = [
        'landline' => '/^4[2-46]\d{5}$/',
        'mobile' => '/^2[125-8]\d{5}$/',
        'toll_free' => '/^800\d{4}$/',
        'premium_rate' => '/^85\d{5}$/',
        'fixed_voip' => '/^64\d{5}$/',
        'emergency_short' => '/^(999|112|151|160|133)$/',
        'service_short' => '/^1\d{2}$/'
    ];

    if (!isset($patterns[$type])) {
        return false;
    }

    // Clean input
    $cleaned = preg_replace('/[^\d+]/', '', trim($number));

    // Remove country code
    if (strpos($cleaned, '+248') === 0) {
        $cleaned = substr($cleaned, 4);
    } elseif (strpos($cleaned, '248') === 0) {
        $cleaned = substr($cleaned, 3);
    }

    return preg_match($patterns[$type], $cleaned) === 1;
}

// Example usage
var_dump(validateSeychellesNumber("+248 278 1234", "mobile")); // bool(true)
var_dump(validateSeychellesNumber("4223456", "landline")); // bool(true)
?>

Validation Library Recommendation: Use the libphonenumber library (available for JavaScript, Python, Java, C++, PHP) for comprehensive international phone number validation. It handles country codes, formatting, and validation automatically:

// JavaScript (using google-libphonenumber)
const phoneUtil = require('google-libphonenumber').PhoneNumberUtil.getInstance();
const PNF = require('google-libphonenumber').PhoneNumberFormat;

try {
  const number = phoneUtil.parse('+2482781234', 'SC');
  const isValid = phoneUtil.isValidNumber(number);
  const formatted = phoneUtil.format(number, PNF.E164);
  console.log({ isValid, formatted }); // { isValid: true, formatted: '+2482781234' }
} catch (error) {
  console.error('Invalid number');
}

Phone Number Formatting and E.164 Storage

• E.164 Format: Store phone numbers in the international E.164 format (+248XXXXXXX) for consistency and simplified international communication. Format: +248 (country code) + 7-digit local number = 11 characters total (12 including the + symbol).
• Data Sanitization: Strip all formatting characters (spaces, hyphens, parentheses) before validating or storing numbers to prevent inconsistencies.

Database Schema Examples:

PostgreSQL:

-- Recommended approach using VARCHAR with constraint
CREATE TABLE contacts (
    id SERIAL PRIMARY KEY,
    name VARCHAR(255) NOT NULL,
    phone_number VARCHAR(20) NOT NULL, -- E.164 max is +CCXXXXXXXXXX... (15 digits + prefix)
    phone_type VARCHAR(20) CHECK (phone_type IN ('mobile', 'landline', 'toll_free', 'fixed_voip')),
    country_code CHAR(2) DEFAULT 'SC',
    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
    CONSTRAINT valid_seychelles_format CHECK (
        phone_number ~ '^\+248[0-9]{7}$'
    )
);

-- Create index for faster lookups
CREATE INDEX idx_phone_number ON contacts(phone_number);

-- Optional: Create a partial index for mobile numbers only
CREATE INDEX idx_mobile_numbers ON contacts(phone_number)
WHERE phone_type = 'mobile';

MySQL:

-- MySQL schema with validation
CREATE TABLE contacts (
    id INT AUTO_INCREMENT PRIMARY KEY,
    name VARCHAR(255) NOT NULL,
    phone_number VARCHAR(20) NOT NULL,
    phone_type ENUM('mobile', 'landline', 'toll_free', 'fixed_voip'),
    country_code CHAR(2) DEFAULT 'SC',
    created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
    INDEX idx_phone_number (phone_number)
) ENGINE=InnoDB;

-- Add check constraint (MySQL 8.0.16+)
ALTER TABLE contacts
ADD CONSTRAINT chk_phone_format
CHECK (phone_number REGEXP '^\\+248[0-9]{7}$');

Best Practices for Database Storage:

• Use VARCHAR(20) to accommodate E.164 format (15 digits max internationally, Seychelles uses 11)
• Store numbers with + prefix included for consistency
• Create indexes on phone_number column for faster queries
• Add check constraints to enforce E.164 format at database level
• Store phone_type separately for application logic
• Never use INTEGER type (loses leading zeros, country codes)

System Integration Considerations

• Implement fallback procedures for failed calls: retry the call or offer alternative communication methods.
• Monitor call quality metrics to identify and address connectivity issues: call drop rate, connection time, audio quality scores, network latency.
• Maintain up-to-date information on service providers and numbering schemes. Important: MNP is not currently implemented in Seychelles despite the regulatory framework being in place since 2023. Users must change numbers when switching providers. Handle number changes gracefully with user notifications and database updates.
• Account for varying coverage quality across the archipelago. Main islands (Mahé, Praslin, La Digue) have comprehensive 4G/5G coverage from both major providers (Airtel and C&W), while outer islands may have limited connectivity. Design offline-first functionality for applications used in outer islands.
• Optimize applications for 5G speeds if you target postpaid C&W customers. Test fallback behavior for 4G/3G networks to ensure compatibility across all user segments.

API Rate Limits and Throttling:

When integrating SMS or voice APIs for Seychelles, implement proper rate limiting to avoid service disruptions:

• Default Rate Limits: Most SMS providers support 100 messages per second (MPS) for Seychelles. Consult your specific provider's documentation.
• Batch Processing: For volumes exceeding 1,000 messages per hour, use batch API endpoints rather than individual requests.
• Exponential Backoff: Implement retry logic with exponential backoff (e.g., retry after 1s, 2s, 4s, 8s) when rate limits are exceeded.
• Queue Management: Use message queues (Redis, RabbitMQ, AWS SQS) to buffer outbound messages and control send rate.
• Circuit Breakers: Implement circuit breaker patterns to stop sending when error rates exceed thresholds (e.g., >10% failure rate).

Example Rate Limiting Implementation (Node.js):

const rateLimit = require('express-rate-limit');

const smsLimiter = rateLimit({
  windowMs: 1000, // 1 second window
  max: 100, // 100 requests per second
  message: 'Too many SMS requests, please try again later',
  standardHeaders: true,
  legacyHeaders: false,
});

app.post('/send-sms', smsLimiter, async (req, res) => {
  // SMS sending logic
});

Monitoring Metrics and Thresholds:

Track these key performance indicators for Seychelles telecommunications:

Emergency Services Integration: Prioritizing Safety

• Implement priority routing for emergency numbers (999, 112, 151, 160, 133) to ensure rapid connection. Use separate queuing mechanisms for emergency calls that bypass standard rate limits.
• Maintain backup communication channels in case of primary network failure. If VoIP fails, automatically fall back to cellular dialing.
• Integrate GPS/GNSS location services to automatically capture caller coordinates when emergency services are contacted. Transmit latitude/longitude data to emergency responders where technically feasible.
• Conduct regular non-emergency test connections to verify emergency routing works correctly. Document test results quarterly. Never dial actual emergency numbers for testing—coordinate with telecommunications providers for test environments.

Example Emergency Call Implementation:

// Emergency call handler with location services
async function initiateEmergencyCall(emergencyNumber) {
  const emergencyNumbers = ['999', '112', '151', '160', '133'];

  if (!emergencyNumbers.includes(emergencyNumber)) {
    throw new Error('Invalid emergency number');
  }

  // Attempt to get GPS coordinates
  let location = null;
  if (navigator.geolocation) {
    try {
      location = await new Promise((resolve, reject) => {
        navigator.geolocation.getCurrentPosition(resolve, reject, {
          enableHighAccuracy: true,
          timeout: 5000,
          maximumAge: 0
        });
      });
    } catch (error) {
      console.error('Location unavailable:', error);
    }
  }

  // Log emergency call attempt
  await logEmergencyCall({
    number: emergencyNumber,
    timestamp: new Date(),
    location: location ? {
      lat: location.coords.latitude,
      lon: location.coords.longitude,
      accuracy: location.coords.accuracy
    } : null
  });

  // Initiate call via cellular network (bypass VoIP)
  if (window.nativeInterface && window.nativeInterface.dialEmergency) {
    // Use native dialer for reliability
    window.nativeInterface.dialEmergency(emergencyNumber, location);
  } else {
    // Fallback to tel: URI
    window.location.href = `tel:${emergencyNumber}`;
  }
}

Quick Reference: Seychelles +248 Country Code Essentials

Use this quick reference to access key details about Seychelles phone numbers:

• Country: Seychelles
• Country Code: +248
• International Prefix (from Seychelles): 00 (standard), 01 (CWS), 02 (Airtel)
• National Prefix: None
• Number Length: 7 digits (domestic), 3 digits (short codes)
• E.164 Format: +248XXXXXXX (11 characters including +)
• Regulatory Authority: SCRA (Seychelles Communications Regulatory Authority)
• MNP Status: Framework established (2023), not yet implemented
• 5G Availability: Cable & Wireless (postpaid only, since June 2020)
• Mobile Country Code (MCC): 633
• Mobile Network Codes (MNC): 01 (C&W), 10 (Airtel), 05 (Intelvision)

Additional Considerations for Robust Applications

Stay informed about regulatory updates and technical changes as the Seychelles telecommunications landscape evolves. Refer to these resources:

• Primary Regulatory Source: Seychelles Communications Regulatory Authority (SCRA) – The official regulatory body established under the Communications Act 2023. SCRA publishes legal frameworks, policies, and industry updates.
• National Numbering Plan: National Numbering Plan for Seychelles Electronic Communications Services (July 15, 2025) – Authoritative source for number allocations, short codes, and technical specifications.
• Policy Information: Department of Information Communications Technology (DICT) – Maintains policy portfolio responsibility for telecommunications and broadcasting.
• Emergency Services: eGovernment Portal Emergency Hotlines – Comprehensive list of emergency contacts and services.
• Legal Framework: Broadcasting and Telecommunication (Mobile Number Portability) Regulations, 2023 – Official MNP regulations on SeyLII.

Monitor these resources to maintain compliance and ensure your applications function seamlessly.

Frequently Asked Questions About Seychelles Phone Numbers

What is the country code for Seychelles?

The country code for Seychelles is +248. When calling Seychelles from abroad, dial your international access code (e.g., 011 from USA, 00 from most countries), then 248, followed by the 7-digit local number. Example: +248 278 1234 or 011-248-278-1234 (from USA).

How do I call a Seychelles phone number from the United States?

To call Seychelles from the USA:

1. Dial 011 (US international access code)
2. Dial 248 (Seychelles country code)
3. Dial the 7-digit local number

Example: To reach 278-1234 in Seychelles, dial 011-248-278-1234.

How do I call Seychelles from the UK, Canada, or Australia?

From the UK: Dial 00-248-XXX-XXXX (00 is the UK international prefix)

From Canada: Dial 011-248-XXX-XXXX (same as USA)

From Australia: Dial 0011-248-XXX-XXXX (0011 is the Australian international prefix)

Replace XXX-XXXX with the 7-digit Seychelles local number.

What happens when Mobile Number Portability is implemented in Seychelles?

When MNP becomes operational, users can switch providers while keeping their existing numbers. The National Numbering Plan (July 2025) has already allocated the infrastructure: code 191 for porting requests and routing numbers (196X range) for call routing.

Design your system to:

• Avoid provider assumptions: Do not infer provider from number prefix (2X = mobile, but provider will be unknown post-MNP).
• Implement HLR lookups: Use Home Location Register (HLR) lookup APIs if accurate provider identification is critical for routing or pricing. HLR queries the network's subscriber database to determine current provider.
• Flexible data models: Design database schemas to allow phone numbers to change provider association without changing the number itself.
• User notifications: Notify users when MNP becomes available and guide them through porting procedures.

HLR Lookup Services: Providers like HLR-Lookups.com, IPQS, and Seven.io offer APIs to query subscriber status and current network operator. Typical response includes: active/inactive status, current operator, roaming status, and ported number flag.

How do I identify which network a Seychelles number belongs to?

Current Method (Pre-MNP): Use number prefixes to identify networks:

• Airtel: 27XXXXX, 28XXXXX (mobile)
• Cable & Wireless: 25XXXXX, 26XXXXX (mobile)
• Intelvision: 21XXXXX, 22XXXXX (allocated but not yet operational)

Example Carrier Detection (JavaScript):

function detectCarrier(phoneNumber) {
  // Clean and normalize
  const cleaned = phoneNumber.replace(/[^\d]/g, '');
  const localNumber = cleaned.startsWith('248') ? cleaned.substring(3) : cleaned;

  if (!/^2[0-9]{6}$/.test(localNumber)) {
    return { carrier: null, error: 'Not a mobile number' };
  }

  const prefix = localNumber.substring(0, 2);

  if (prefix === '27' || prefix === '28') {
    return { carrier: 'Airtel', mcc: '633', mnc: '10' };
  } else if (prefix === '25' || prefix === '26') {
    return { carrier: 'Cable & Wireless', mcc: '633', mnc: '01' };
  } else if (prefix === '21' || prefix === '22') {
    return { carrier: 'Intelvision', mcc: '633', mnc: '05', note: 'Not yet operational' };
  }

  return { carrier: null, error: 'Unknown prefix' };
}

Post-MNP Method: This prefix-based method becomes unreliable once MNP is implemented. For critical applications requiring accurate provider information, implement HLR (Home Location Register) lookup APIs. HLR queries directly contact the mobile network's database to determine the current serving network.

Warning: Prefix-based detection will fail once users port numbers between providers. Plan migration to HLR lookups before MNP launch.

Are there restrictions on international calling from Seychelles?

International calling is generally unrestricted from Seychelles, but several factors affect accessibility and cost:

• Rate Variations: Prices vary significantly by destination and provider. Common destinations (India, UK, South Africa, UAE) typically have lower rates than less-common routes.
• Premium Destinations: Calls to satellite phones, premium-rate international numbers, and certain countries may have surcharges or require explicit authorization.
• User Notifications: When implementing international calling features, display estimated costs before connection and provide usage tracking to prevent bill shock.
• Access Codes: Use 00 (universal), 01 (CWS alternative), or 02 (Airtel alternative) as international dialing prefix. Format: 00 + Country Code + Number.
• VoIP Restrictions: Some VoIP services may have geographic restrictions or require licensing for international termination.

No government-level restrictions exist on international calling destinations (unlike some countries that block calls to specific nations).

What SMS and MMS capabilities are available in Seychelles?

SMS Capabilities:

• Two-Way SMS: Not supported in Seychelles according to current platform capabilities (as of 2024-2025). Businesses can send outbound messages but cannot receive replies through the same channel. Source: Sent.dm Seychelles SMS Guide.
• Concatenated Messages: Not supported. Standard SMS length limits apply (160 characters for GSM-7 encoding, 70 characters for UCS-2/Unicode). Messages exceeding limits will be truncated or rejected.
• Encoding: Use GSM-7 encoding for English/French content (160 characters). Unicode required for special characters reduces limit to 70 characters.
• Sender ID: Alphanumeric sender IDs supported but may be overwritten on Airtel network with generic alphanumeric ID. Numeric sender IDs also supported. Source: Vonage Seychelles SMS Restrictions.

MMS Capabilities:

• MMS Support: MMS messages are not directly supported in Seychelles. MMS content is automatically converted to SMS with an embedded URL link where recipients can view the multimedia content. This ensures rich media sharing while maintaining compatibility with local network capabilities. Source: Sent.dm Seychelles SMS Guide.

Content Restrictions:

• Gambling and betting services prohibited
• Adult content or services prohibited
• Political messaging requires authorization
• No P2P (person-to-person) traffic allowed on commercial SMS APIs
• Opt-in consent required for marketing messages

Best Practices:

• Keep messages under 160 characters to avoid truncation
• Obtain explicit opt-in consent before sending marketing messages
• Implement STOP/HELP command handlers
• Respect sending hours (8 AM – 8 PM SCT for marketing)
• Test delivery across both Airtel and C&W networks

Which areas of Seychelles have mobile coverage?

Main Islands (Comprehensive Coverage):

• Mahé: Full 4G/5G coverage from Airtel and C&W. 5G available from C&W for postpaid customers (since June 2020). Urban areas (Victoria, Beau Vallon, Anse Royale) have strongest signals.
• Praslin: Comprehensive 4G coverage from both providers. Most populated areas well-served.
• La Digue: 4G coverage from both providers, though some remote beaches may have weaker signals.

Outer Islands (Limited/Variable Coverage):

• Coverage varies significantly across Seychelles' 115 islands
• Smaller inhabited islands may have limited 3G or edge-case 4G
• Uninhabited or remote islands often lack coverage entirely
• Rely on satellite communications in remote areas

Network Performance: SCRA conducted performance assessments in September-October 2024 focused on Mahé, Praslin, and La Digue, measuring voice and data service quality. Results published on SCRA website.

Developer Considerations:

• Design offline-first functionality for applications used in outer islands
• Implement data synchronization when connectivity restored
• Provide clear connectivity status indicators
• Cache critical content locally
• Test applications in variable network conditions (3G fallback scenarios)

What is the best way to store Seychelles phone numbers in a database?

Recommended Approach:

Store all Seychelles phone numbers in E.164 format (+248XXXXXXX) for consistency, international compatibility, and easy validation.

Database Implementation:

1. Data Type: Use VARCHAR(20) to accommodate E.164 format

   • Seychelles E.164: 11 characters (+248 + 7 digits)
   • Allows for future international number storage (E.164 max: 15 digits + prefix)

2. Storage Format: Store with + prefix included

   • Good: +2482781234
   • Bad: 2782781234, 248-278-1234, (248) 278-1234

3. Indexing Strategy:

   sql

   -- Primary index for lookups
   CREATE INDEX idx_phone_number ON contacts(phone_number);
   
   -- Partial index for mobile numbers (PostgreSQL)
   CREATE INDEX idx_mobile_only ON contacts(phone_number)
   WHERE phone_number LIKE '+24827%' OR phone_number LIKE '+24828%';
   
   -- Consider B-tree index for prefix matching
   CREATE INDEX idx_phone_prefix ON contacts USING btree(phone_number varchar_pattern_ops);
   

4. Validation Constraints:

   sql

   -- PostgreSQL
   CONSTRAINT valid_e164_seychelles CHECK (
     phone_number ~ '^\+248[0-9]{7}$'
   )
   
   -- MySQL 8.0.16+
   CONSTRAINT chk_e164_seychelles CHECK (
     phone_number REGEXP '^\\+248[0-9]{7}$'
   )
   

5. Additional Columns:

   sql

   CREATE TABLE contacts (
     id SERIAL PRIMARY KEY,
     phone_number VARCHAR(20) NOT NULL,
     phone_type VARCHAR(20), -- 'mobile', 'landline', 'toll_free'
     carrier VARCHAR(50), -- 'Airtel', 'Cable & Wireless', NULL (for post-MNP)
     country_code CHAR(2) DEFAULT 'SC',
     verified BOOLEAN DEFAULT FALSE,
     verified_at TIMESTAMP,
     created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
     updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
   );
   

Never Use:

• INTEGER or BIGINT types (loses leading zeros, formatting)
• Country code stored separately from number (complicates queries)
• Mixed formats (some with +, some without)

Display Formatting: Strip E.164 format for display only, using localized formatting:

function formatForDisplay(e164Number) {
  // +2482781234 → (248) 278-1234 or 278 1234
  if (e164Number.startsWith('+248')) {
    const local = e164Number.substring(4);
    return `${local.substring(0, 3)} ${local.substring(3)}`;
  }
  return e164Number;
}

Next Steps for Implementing Seychelles Phone Numbers

Now that you understand Seychelles phone number formats, validation patterns, and telecommunications infrastructure, you can:

1. Implement validation using the regex patterns and library recommendations provided for landline, mobile, toll-free, premium, and VoIP numbers
2. Set up emergency services integration with priority routing for 999, 112, 151, 160, and 133, including GPS location services
3. Configure E.164 storage in your database using VARCHAR(20) with proper indexing and constraints
4. Monitor regulatory updates from SCRA for Mobile Number Portability implementation announcements and updated numbering plan allocations
5. Test network compatibility across Cable & Wireless 5G, Airtel 4G, and 3G fallback scenarios in main islands
6. Design for coverage gaps in outer island areas with appropriate offline functionality and data synchronization
7. Implement SMS best practices including rate limiting, error handling, and compliance with content restrictions
8. Prepare for MNP by designing flexible data models that don't rely on number prefix for provider identification

For related guides, explore phone number formats for other Indian Ocean nations and learn more about E.164 international phone number formatting standards.