Frequently Asked Questions
Validate UAE phone numbers using regular expressions tailored to each phone number type (landline, mobile, toll-free, premium, shared cost) after removing spaces and formatting from the input. This ensures the number adheres to the correct structure as specified by the TDRA.
UAE phone numbers always start with the country code +971, followed by a service identifier indicating the type of service (mobile, landline, etc.), and finally the unique subscriber number. Specific formats exist for each service type as detailed in this guide.
Accurate validation ensures data integrity, prevents failed calls and misdirected messages due to formatting errors, and contributes to a better user experience. It's also essential for complying with TDRA regulations.
Real-time querying is best for handling Mobile Number Portability (MNP) to determine the current carrier of a number, especially if your application relies on this information for routing or billing. Cache results with a TTL to improve performance and reduce reliance on external queries.
No, always store and process UAE phone numbers with the +971 country code. This ensures international compatibility and allows for accurate validation and routing, especially in international telecommunication systems.
Area codes represent different Emirates: 02 for Abu Dhabi, 04 for Dubai, 06 for Sharjah, Ajman, and Umm Al Quwain, 07 for Ras Al Khaimah, and 09 for Fujairah. This information can help identify the general location of landlines, though less reliable due to number portability.
Implement real-time queries to the TDRA's MNP database to determine the current carrier of a number. Consider using webhooks to receive updates on number status changes and maintain audit logs for compliance and troubleshooting.
The Telecommunications and Digital Government Regulatory Authority (TDRA) regulates the UAE's telecom sector, ensuring fair competition, quality of service, efficient number allocation, and enforcing technical standards and compliance. It is crucial to adhere to their guidelines for number formatting, error management, and documentation.
The UAE's main operators are Etisalat (e&) and du. Etisalat offers comprehensive mobile and fixed-line services nationwide, while du focuses strategically on urban areas. Both operators have expanding 5G networks.
Always include the +971 country code before the full phone number to ensure successful international calls. This format adheres to international telecommunication standards and is crucial for compatibility with global systems.
The TDRA enforces standards like 99.99% uptime for critical services, a Mean Opinion Score (MOS) greater than 4.0 for acceptable voice quality, guaranteed minimum speeds for data services, and 24/7 emergency service access. Meeting these standards is crucial for maintaining a high-quality telecommunications service.
Golden Numbers are premium numbers with distinct patterns: Platinum (perfect sequences), Gold (repeated digits), and Silver (sequential patterns). While not essential for validation, understanding this system provides context for the UAE telecom market.
Maintain documentation including regular compliance reports, quality of service metrics, customer satisfaction surveys, and infrastructure maintenance logs. These demonstrate adherence to regulations, quality of service, and overall operational stability.
Provide clear error messages to users when validation fails, log validation failures for analysis, and consider reporting critical issues to the TDRA. This demonstrates a proactive approach to error handling and compliance.
UAE Phone Numbers: Complete Format, Validation & Area Code Guide
Introduction
UAE phone numbers use the +971 country code and follow strict formatting rules set by the Telecommunications and Digital Government Regulatory Authority (TDRA). Whether you're building telecommunications software, validating user input, or integrating SMS services, understanding UAE phone number formats prevents failed calls, improves user experience, and ensures regulatory compliance. This comprehensive guide covers UAE phone number structure, validation rules with code examples, mobile prefixes (050, 052, 053, 054, 055, 056, 057, 058), landline area codes, E.164 standards, and TDRA compliance requirements.
Quick Reference
Understanding UAE Phone Number Format and Structure
Understand how UAE phone numbers are structured before implementing validation and formatting logic. This foundation ensures accuracy across your entire system.
Core Number Components
Every UAE phone number consists of three essential parts:
UAE Phone Number Format Specifications
UAE phone numbers follow these formats per TDRA specifications and ITU-T documentation:
+971 [2-9] [2-8]X{6}
+971 5[02-8] X{7}
+971 800 X{2-9}
+971 900 [02] X{5}
+971 700 [05] X{5}
Incorrect formatting leads to failed calls, misdirected messages, and frustrated users. Validate against these formats to ensure data integrity.
How to Validate UAE Phone Numbers (JavaScript Implementation)
Validate UAE phone numbers with this JavaScript implementation. Adapt the principles to any language.
Integrate this validation into any system component that accepts phone number input.
Common Validation Test Cases:
Test your validation against these scenarios:
replace
function handles inputs with non-numeric characters (e.g., "+971 50 123-4567"), but add specific error messages for better user feedback.Handle these edge cases to make your validation robust and user-friendly.
Technical Implementation Best Practices
Build upon the validation example with these best practices for handling UAE phone numbers.
Error Handling for UAE Phone Numbers
Implement effective error handling for UAE phone numbers:
Invalid Format Detection: Check for invalid formats and provide clear, informative error messages.
Service Type Validation: Validate the service type (mobile, landline, etc.) based on the prefix using a lookup table.
This function validates the service type specifically, providing granular control over phone number handling.
Mobile Number Portability (MNP) in UAE
Mobile Number Portability (MNP) allows users to switch carriers while keeping their existing number. Launched by TDRA in December 2013, the service applies to all mobile numbers starting with 050, 055, 052, 054, 058, 056 (source: TDRA official site, 2025). A number's prefix no longer corresponds to its current carrier. Address this with these approaches:
Real-time Validation: Query the TDRA's MNP database for accurate carrier information. Handle potential timeouts and service unavailability gracefully. Cache query results with an appropriate Time-To-Live (TTL) – typically 24–48 hours – to improve performance and reduce database dependency.
Status Updates: If your application requires ongoing knowledge of a number's carrier, monitor number status changes. Use webhooks to receive updates from the TDRA. Maintain audit logs of these changes for compliance and troubleshooting.
Fallback Logic: When the MNP database is unavailable, use prefix-based routing as a fallback while logging the degraded service mode for investigation.
MNP Process Details (TDRA, 2013–2025):
Implement these practices to create a reliable system for handling UAE phone numbers. Prioritize data integrity, user experience, and regulatory compliance.
UAE Mobile Operators: Etisalat, du, and Virgin Mobile
Understanding the major telecom operators in the UAE provides context for your development work.
Etisalat (e&)
Rebranded as "e&" in 2022, Etisalat is the UAE's flagship carrier. They offer comprehensive mobile and fixed-line services across all seven emirates.
du (Emirates Integrated Telecommunications Company)
du is the second major telecom operator in the UAE, fostering market competition since its launch in 2007:
Virgin Mobile UAE
Virgin Mobile UAE launched in 2017 as a mobile virtual network operator (MVNO) operating on du's network infrastructure:
DOMC (Dubai Offshore Mobile Company)
DOMC serves specialized maritime and offshore operations:
UAE Area Codes by Emirate and Region
Geographic area codes correspond to emirates:
Use this information to identify the location associated with a landline number, though number portability (launched 2021 for fixed lines) reduces reliability.
Emergency Services Numbers
UAE emergency services are accessible 24/7 nationwide (source: TDRA official emergency numbers page):
Store these numbers in your application for quick access during emergencies.
Golden Numbers System
The UAE operates a "Golden Numbers" system – premium phone numbers with distinct patterns.
Categories include:
While not directly relevant to validation, understanding the Golden Numbers system provides context for the UAE telecom market.
TDRA Compliance Requirements
Operating within the UAE telecom landscape requires adherence to specific regulations and technical standards.
Technical Standards for UAE Telecommunications
The TDRA enforces technical standards to ensure quality and reliability:
Meet these standards to maintain reliable telecommunications service. Failure to comply results in penalties and reputational damage.
Regulatory Compliance: Key Requirements
Ensure your implementations comply with TDRA requirements:
Format Compliance: Adhere strictly to number format specifications per ITU-T E.164 (2009). Implement all required validation rules to prevent invalid numbers from entering your system. Support proper international formatting (+971) to ensure interoperability.
Error Management: Provide clear, informative error messages when validation fails. Log validation failures for troubleshooting and analysis. Implement error reporting to TDRA for critical issues affecting service delivery.
Documentation: Maintain comprehensive documentation of your implementation, including validation rules, error handling procedures, and system updates. Store audit logs for a minimum of 12 months per TDRA requirements.
Adhere to these TDRA requirements to ensure your applications comply with UAE regulations.
Frequently Asked Questions About UAE Phone Numbers
What is the UAE country code for international calls?
The UAE country code is +971. All UAE phone numbers must include this prefix for international calls and should be stored in E.164 format for maximum compatibility.
How do you validate a UAE mobile number?
UAE mobile numbers follow the format
+971 5[02-8] X{7}
. Valid prefixes are 50, 52, 53, 54, 55, 56, 57, and 58. The total length is 13 digits including the country code. Use regex validation:/^\+9715[02-8]\d{7}$/
What are the area codes for UAE emirates?
UAE landline area codes by emirate:
How does Mobile Number Portability work in the UAE?
MNP allows users to keep their phone number when switching between operators. Launched December 2013 for mobile, 2021 for fixed lines, and 2022 for toll-free numbers. The number prefix no longer indicates the current carrier. Query the TDRA MNP database for accurate carrier information and cache results for 24–48 hours.
Which mobile prefixes belong to Etisalat vs du?
Etisalat prefixes: 050, 054, 056
du prefixes: 052, 055, 058
Virgin Mobile prefixes: 053, 058 (operates on du's network)
DOMC prefix: 057
Note that due to MNP, prefix no longer guarantees the current carrier.
Are UAE phone numbers E.164 compliant?
Yes, UAE phone numbers follow the ITU-T E.164 international standard. Store numbers in E.164 format (+971XXXXXXXXX) for international compatibility and consistent validation.
How do I convert UAE local numbers to international format?
Remove the leading "0" and prepend "+971". For example: "050 123 4567" becomes "+971 50 123 4567". Always store numbers in international format for maximum compatibility across systems and carriers.
Which operator currently owns a 050 or 055 prefix number?
Originally, 050 was assigned to Etisalat and 055 to du. However, due to Mobile Number Portability (MNP) launched in December 2013, users can switch carriers while keeping their number. The prefix no longer guarantees the current carrier. Query the TDRA MNP database for accurate, real-time carrier information.
Conclusion
This guide provides a comprehensive overview of working with phone numbers in the UAE. By understanding the number structure, implementing robust validation, following best practices, and adhering to TDRA regulations, you ensure your applications handle the complexities of the UAE telecom landscape. Check the TDRA's official documentation at https://tdra.gov.ae regularly for updates to number formatting requirements and validation rules.