Frequently Asked Questions
Dial the appropriate short code directly from any phone. Key emergency numbers include 15 for police, 1122 for ambulance, 16 for fire brigade, and 112 for universal emergency assistance. These numbers should be accessible even with a locked phone or without credit.
The universal emergency number for Pakistan is 112. It functions similarly to 911 in other countries, providing a single point of contact for emergency services nationwide. This number is designed for rapid response and should be accessible from any phone, regardless of lock status or credit balance.
Pakistan utilizes specific short codes for different emergency services like police (15), ambulance (1122), and fire (16), enabling quick and targeted dispatch. The universal emergency number (112) also exists to provide an additional access point for any emergency need.
Call 1122 in Pakistan for medical emergencies requiring an ambulance. While 1122 is the primary ambulance service number, it has broader coverage in urban areas while expanding into more remote locations. Other regional services exist and may be more suitable depending on the location.
Yes, Pakistani emergency numbers, including 15 (police), 1122 (ambulance), 16 (fire), and 112 (universal emergency), are designed to be accessible even without phone credit or when the phone is locked, ensuring critical access in emergencies.
MNP allows users to switch mobile operators in Pakistan while keeping their existing phone number. Governed by the "Mobile Number Portability Regulations, 2005," MNP typically takes up to 5 working days and costs PKR 500. This facilitates competition and improves service quality in the telecommunications market.
You need to integrate with the PMD's status tracking API to effectively check MNP status. The PMD (Pakistan MNP Database) manages the portability process, providing information on the status of the porting request and expected completion time.
MNP allows for greater competition among telecom providers. It empowers customers to switch carriers without changing their number, improving service quality and pricing options. This promotes greater choice and flexibility for consumers.
MNP processing in Pakistan typically happens during standard business hours, Monday through Friday, from 9 AM to 5 PM. The entire porting process, from the initial request to completion, usually takes up to five working days.
Use the Pakistan MNP Database (PMD) to determine the current operator for a number. This is essential for routing calls and SMS messages correctly after a user ports their number to a new operator.
Golden numbers are highly sought-after, memorable phone number sequences often featuring repeated digits. Allocated through a PTA-managed auction process, they command premium prices due to their exclusivity and desirability.
Golden numbers in Pakistan are allocated through auctions managed by the Pakistan Telecommunication Authority (PTA). You can find more information on the official website (https://goldennumbers.pk/), which details the auction process, available numbers, and bidding procedures.
Short codes are 3-5 digit numbers used for various services in Pakistan. They are easy to remember and used for services ranging from customer support to specific applications and promotions. They should not be confused with emergency numbers.
You can validate short codes using regular expressions. Ensure your validation logic excludes emergency numbers like 15, 1122, and 16 to prevent conflicts. Additionally, consider operator-specific short code allocations and guidelines.
Pakistan Phone Numbers: Format, Area Code & Validation Guide
Learn how to format and validate Pakistan phone numbers using the +92 country code. This comprehensive guide covers Pakistan's phone number system for developers building telecommunications applications or integrating with Pakistani services. You'll discover how to implement E.164 formatting, handle Mobile Number Portability (MNP), validate emergency numbers, and ensure PTA compliance.
How to Format Pakistan Phone Numbers: Structure and Standards
Pakistan uses the international country code +92 as assigned by the ITU under the E.164 standard. When writing a Pakistan phone number in international format, always replace the leading 0 with +92 (for example, 0300-1234567 becomes +923001234567). Build applications that handle Pakistani phone numbers correctly by understanding the proper format.
E.164 Format for Pakistan Numbers
The E.164 international format ensures compatibility across CRMs, dialers, and messaging platforms:
Key Format Rules:
Pakistan Phone Number Validation Code Examples
Number Structure by Type
Note: When dialing domestically within Pakistan, use the trunk prefix 0 (e.g., 0300-1234567 for mobile, 021-34567890 for Karachi landline). Omit the 0 and use +92 directly for international calls.
Pakistan Emergency Numbers: Essential Service Codes
Pakistan's emergency numbers include 15 (Police), 1122 (Rescue/Ambulance), and 112 (Universal Emergency). Ensure your applications handle these emergency numbers correctly, as the system uses short codes for immediate access to vital services.
Core Emergency Numbers
Pakistan's primary emergency numbers:
Warning: Allow emergency number access even when a phone is locked or has no credit. Always enable calls to these numbers, regardless of user status. This is a critical public safety requirement.
Accessibility Compliance for Emergency Dialing
Implement these accessibility features in your application:
While 1122 is the primary ambulance service number, its coverage focuses on urban areas and expands to remote regions. Other ambulance services, provided by NGOs like Edhi Foundation and Chhipa Welfare Association, operate using different numbers and offer broader coverage in some regions. Incorporate these additional services into your application for comprehensive emergency response. Find more information at rescue.gov.pk.
Validating Emergency Numbers in Your Application
Use this JavaScript snippet to validate emergency numbers with error handling:
This function validates emergency numbers by checking input against regular expressions. The
some()
method efficiently checks if the input matches any defined pattern. The function handles edge cases including country code prefixes, spacing, and invalid input types.Mobile Number Portability (MNP) in Pakistan: Complete Guide
Mobile Number Portability (MNP) in Pakistan allows users to switch between Jazz, Telenor, Zong, and Ufone while keeping their existing number. The process takes up to 5 working days and is managed by the Pakistan Mobile Number Portability Database (PMD). Account for MNP in your applications to ensure accurate routing and service delivery.
How MNP Works in Pakistan: Regulations and Features
MNP in Pakistan is governed by the "Mobile Number Portability Regulations, 2005" (S.R.O. 763/2005), issued by the Pakistan Telecommunication Authority (PTA) under the Pakistan Telecommunication (Re-organization) Act, 1996. Pakistan became the first country in South Asia to implement MNP in March 2007.
The Pakistan Mobile Number Portability Database (PMD) was incorporated in 2005 as a centralized, neutral entity managed by all telecom operators to facilitate the MNP system.
Key Regulatory Features:
Important: Pakistan processes over 2 million porting requests annually, with a success rate exceeding 95%.
Implementing MNP Functionality
Integrate MNP into your system with these considerations:
Real-time Operator Detection: Query the Pakistan MNP Database (PMD) to determine the current operator for a given number. This enables accurate routing of calls and SMS messages.
Status Tracking: Monitor the porting process to handle interim states and provide users with updates. Integrate with the PMD's status tracking API and implement notification systems.
MNP Request Validation: Validate user eligibility before initiating a porting request. Check for active subscriptions, outstanding dues, minimum subscription age, and CNIC verification.
Retry Logic and Fallback Strategies
Implement robust error handling for PMD API failures:
This code validates MNP requests by checking specific requirements against user data. Integrate it with your user database and operator APIs to retrieve the necessary information.
Special Number Categories
Pakistan's numbering system includes special categories like premium and service numbers. Handle these categories properly within your applications.
Premium Numbers
Premium numbers are used for value-added services and come in several types:
Golden Numbers: Highly sought-after, memorable sequences (e.g., 0300-1111111) allocated through a PTA-managed auction process. They command premium prices due to their exclusivity. Find more information at goldennumbers.pk.
Vanity Numbers: Use alpha-numeric representations (e.g., 0300-FLOWERS) and are assigned through operator-specific programs.
Short Codes: Short, easy-to-remember numbers (3 to 5 digits) used for various services.
This code validates short codes while excluding emergency numbers to prevent conflicts and ensure correct routing.
Service Numbers
Service numbers provide access to essential services like customer support and directory assistance:
Common Service Numbers by Operator
Directory Services:
Info: Implement robust error handling for service numbers, as they have specific routing and availability requirements. Test your application thoroughly to ensure correct handling under various conditions.
Number Portability: A Deeper Dive
MNP in Pakistan, managed by the Pakistan MNP Database (PMD) at pmdpk.com/mnp, has significantly impacted the telecommunications landscape, fostering competition and improving service quality.
Service Coverage and Availability
MNP is implemented nationwide, covering all major cities and surrounding regions. Processing occurs during standard business hours (9 AM – 5 PM, Monday-Friday). All major mobile operators support MNP, ensuring broad accessibility for subscribers.
Info: Pakistan processes over 2 million porting requests annually, with a success rate exceeding 95%.
The Porting Process: A Step-by-Step Guide
The porting journey involves several key stages:
Initial Request (Day 1): The subscriber submits an application to the new (recipient) operator, providing valid identification and verifying their current service status.
Processing Phase (Days 2 – 4): Technical validation, inter-operator coordination, and system updates take place. This phase involves communication between the donor and recipient operators through the PMD.
Completion (Day 5): Service migration, number activation on the recipient network, and confirmation SMS to the subscriber.
Implementation Framework: Costs and Quality Assurance
Understand the cost structure and quality assurance mechanisms for MNP integration:
Cost Structure: Standard porting costs PKR 500 for consumers. Premium services and special number retention may incur additional charges. Operators bear infrastructure, database maintenance, and technical support costs.
Quality Assurance: The Pakistan Telecommunication Authority (PTA) enforces strict quality standards through automated monitoring and compliance requirements (monthly reports, audits, and customer satisfaction surveys).
Technical Architecture and Best Practices
The technical architecture involves a central database managed by the PMD, facilitating communication and coordination between operators. Validation mechanisms include pre-porting checks (number ownership, service eligibility, outstanding payments) and real-time monitoring (transaction logging, error detection, service continuity).
Best Practices for Developers:
Standardized API Interfaces: Use the PMD's standardized APIs for seamless integration and data exchange.
Proper Error Handling: Implement robust error handling to manage API failures, incorrect data, and other potential issues.
Transaction Status Monitoring: Continuously monitor transaction status to provide users with timely updates.
Audit Trails: Maintain detailed audit trails for all MNP transactions.
Warning: Always verify number portability status before implementing service changes or updates. This prevents disruptions and ensures accurate service delivery.
Future of MNP in Pakistan
The PTA is enhancing the MNP system with planned improvements:
Stay informed about these developments to adapt your applications and leverage the latest features.
Frequently Asked Questions About Pakistan Phone Number Format
What is Pakistan's country code for international calls?
Pakistan's country code is +92. When calling Pakistan from abroad, dial your international access code (011 from the US, 00 from Europe, or + from mobile devices), then 92, followed by the phone number without the leading 0.
How do I format a Pakistan phone number in E.164 format?
E.164 format for Pakistan mobile numbers is +923XXXXXXXXX (13 digits total). For example, a mobile number 0300-1234567 becomes +923001234567. Landline numbers in major cities like Karachi are +922XXXXXXXXX (14 digits total).
What are Pakistan's emergency numbers?
Pakistan's primary emergency numbers are: 15 (Police), 1122 (Rescue/Ambulance), 16 (Fire Brigade), 112 (Universal Emergency), and 1099 (Women's Helpline). Emergency numbers work even when phones are locked or have no credit.
How does Mobile Number Portability (MNP) work in Pakistan?
MNP in Pakistan allows you to switch mobile operators while keeping your number. The process takes up to 5 working days and costs PKR 500. Submit your porting request through your new operator. Pakistan was the first South Asian country to implement MNP in March 2007.
Can I port my mobile number between Pakistani operators?
Yes, MNP is available for all prepaid and postpaid subscribers in Pakistan. You must have an active subscription for at least 90 days, no outstanding dues, and verified CNIC. The Pakistan MNP Database (PMD) manages all porting requests between operators.
What mobile operators serve Pakistan?
Pakistan's major mobile operators include Jazz (largest market share), Telenor, Zong, and Ufone. Mobile prefixes starting with 03 identify mobile numbers, with specific ranges assigned to each operator.
How long does it take to complete number porting in Pakistan?
Number porting in Pakistan takes up to 5 working days from the initial request. The process includes validation (Days 1-2), inter-operator coordination (Days 2-4), and service migration (Day 5).
What is the Pakistan Telecommunication Authority (PTA)?
The PTA regulates Pakistan's telecommunications sector under the Pakistan Telecommunication (Re-organization) Act, 1996. PTA oversees MNP regulations (S.R.O. 763/2005), spectrum allocation, operator licensing, and consumer protection.
How do I test MNP integration in my application?
Use the PMD sandbox environment for testing:
What are the API rate limits for PMD queries?
PMD API rate limits:
Implement exponential backoff for rate limit errors (HTTP 429).
What PTA compliance requirements apply to developers?
Developers must comply with:
Review PTA's Prevention of Electronic Crimes Act (PECA) 2016 for complete requirements.