Frequently Asked Questions
Use the Vonage Messages API and Node.js SDK. Set up an Express server with an endpoint, initialize the Vonage SDK with credentials, and use the vonage.messages.send()
method to send SMS from your Vonage number.
The Vonage Messages API is a versatile communication platform enabling message delivery across various channels like SMS, WhatsApp, and Viber. It allows developers to send and receive messages programmatically.
Dotenv helps manage environment variables by storing sensitive information like Vonage API keys and secrets in a .env
file, keeping them separate from your codebase and preventing accidental exposure in version control.
Use the Messages API when you need multi-channel messaging (SMS, WhatsApp, Viber). If you only need basic SMS, the SMS API (vonage.sms.send()
) with API key/secret authentication is sufficient.
No, trial accounts require adding recipient numbers to a whitelist in the Vonage dashboard under "Sandbox & Test Numbers" -> "Test Numbers" before sending SMS to those numbers.
In the Vonage Dashboard, create a new application, generate keys (save private.key
), enable "Messages" capability, set dummy webhook URLs, generate the application, and link your Vonage virtual number. Critically, ensure the default SMS API setting is "Messages API".
The Vonage Application ID is used for authentication and configuration with the Messages API. Along with the private.key
, it grants access to API functionalities when initializing the Vonage Node.js SDK.
Implement robust error handling with try...catch
blocks, logging detailed error messages, especially err.response.data
from the Vonage SDK. For production, use structured logging libraries (Pino, Winston) and consider retry mechanisms with exponential backoff.
Use environment variables, strong input validation libraries (joi
, express-validator
), rate limiting middleware (express-rate-limit
), and require authentication/authorization (API keys, JWTs, OAuth) for your API endpoint. Always use HTTPS in production.
The E.164 format is an international standard for phone numbers. It includes a plus sign (+) followed by the country code and national number, for example, +14155550100. Use this format for both VONAGE_NUMBER
and recipient numbers.
This error usually occurs with trial accounts when sending to numbers not registered in the Vonage Dashboard's Sandbox Test Numbers. Add the recipient number to the whitelist to resolve this.
Double-check Vonage credentials (Application ID, private key path, number), ensure "Messages API" is set as the default in the dashboard, check private key file permissions, use E.164 format, and carefully examine error logs for details from the Vonage SDK.
Choose a platform (Heroku, AWS, GCP, etc.), configure environment variables securely, handle the private.key
securely (secrets manager or build process), use a process manager (e.g., pm2), and enforce HTTPS for all traffic.
Send SMS with Node.js, Express, and Vonage Messages API: Complete Guide
This comprehensive guide teaches you how to build a production-ready SMS marketing campaign system using Sinch SMS API, Node.js/Express backend, and Vite-powered React or Vue.js frontend. You'll learn to implement bulk SMS sending, contact list management, campaign scheduling, delivery tracking, and real-time status updates.
By the end of this tutorial, you'll have a complete marketing campaign platform featuring: bulk message broadcasting to up to 1,000 recipients per request, webhook-based delivery reporting, contact database integration, frontend dashboards built with Vite and React/Vue, and production-ready error handling and security.
Project Overview and Campaign Architecture
Goal: Build a full-stack SMS marketing campaign system with a Node.js/Express backend for Sinch API integration and a modern Vite/React/Vue frontend for campaign management.
Problem Solved: This application enables businesses to send targeted SMS marketing campaigns to large contact lists, track delivery status in real-time, manage unsubscribe requests, and maintain compliance with SMS marketing regulations. Perfect for promotional campaigns, event notifications, and customer engagement.
Technologies Used:
Marketing Campaign Architecture:
Prerequisites:
1. Backend Setup: Express API with Sinch Integration
Initialize Node.js Project
Create the project structure for both backend and frontend:
For Node.js 18+ using native fetch:
Configure Environment Variables
Create
.env
file for Sinch credentials:Build Sinch Service Layer
Create
backend/services/sinchService.js
:Create Campaign API Endpoints
Create
backend/routes/campaignRoutes.js
:Implement Webhook Handler for Delivery Reports
Create
backend/routes/webhookRoutes.js
:Configure Express Server
Create
backend/server.js
:Update
backend/package.json
to enable ES modules:2. Frontend Setup: Vite + React Campaign Dashboard
Initialize Vite Project with React
For Vue instead of React:
Build Campaign Management Component
Create
frontend/src/components/CampaignManager.jsx
:Add Campaign Status Tracker
Create
frontend/src/components/CampaignStatus.jsx
:Main App Component
Update
frontend/src/App.jsx
:Add Styling
Create
frontend/src/App.css
:3. Vue.js Alternative Implementation
For Vue developers, here's the equivalent Campaign Manager component:
4. Testing with ngrok for Webhook Development
Expose your local backend to receive Sinch webhooks:
Copy the HTTPS URL from ngrok (e.g.,
https://abc123.ngrok.io
) and update your.env
:Restart your backend to use the new webhook URL.
5. Production Deployment Considerations
Security Best Practices
express-rate-limit
to prevent abuseexpress-validator
for comprehensive input checkingDatabase Integration
For production campaigns, integrate a database for:
Deployment Platforms
Backend Options:
Frontend Options:
6. Advanced Campaign Features
Contact List Management
Add contact import functionality:
Campaign Scheduling
Implement scheduled campaign sending:
Opt-Out/Unsubscribe Management
Handle STOP keywords via Sinch inbound webhooks:
Frequently Asked Questions
How do I send bulk SMS campaigns with Sinch and Node.js?
Send bulk SMS campaigns with Sinch by using their batches endpoint, which accepts up to 1,000 recipients per request. Install the necessary packages (
express
,node-fetch
), configure your Sinch Service Plan ID and API Token, create a POST endpoint that calls the Sinch API with an array of E.164-formatted phone numbers, and implement webhook handlers to track delivery status. This guide demonstrates the complete implementation with Express v5 and Node.js v18+.What's the maximum number of recipients per Sinch SMS campaign?
Sinch supports a maximum of 1,000 recipients per batch request as of 2024 (increased from the previous 100-recipient limit). For campaigns exceeding 1,000 recipients, implement batch processing by splitting your contact list into chunks of 1,000 or fewer, sending each batch sequentially with appropriate rate-limiting delays to comply with Sinch's throughput restrictions.
How do I integrate Vite with a Node.js SMS campaign backend?
Integrate Vite with Node.js by running them as separate services: start your Express backend on port 3001 and your Vite dev server on port 5173 (default). Use
axios
orfetch
in your React/Vue components to make API calls tohttp://localhost:3001/api
. Configure CORS in your Express app withapp.use(cors())
to allow cross-origin requests from the Vite dev server during development.What are Sinch delivery reports and how do webhooks work?
Sinch delivery reports are HTTP POST callbacks sent to your configured webhook URL when message delivery status changes. Include a
callback_url
in your batch send request, and Sinch will POST delivery updates containing status (Delivered
,Failed
), error codes, recipient phone numbers, and yourclient_reference
identifier. Always respond with HTTP 200 to acknowledge receipt and prevent Sinch from retrying the webhook.Should I use React or Vue for SMS campaign management UI?
Both React and Vue work excellently with Vite for SMS campaign interfaces. React offers a larger ecosystem and more third-party libraries, while Vue provides simpler syntax and faster learning curve. This guide includes complete examples for both frameworks. Choose React if you need extensive component libraries; choose Vue if you prefer template-based components and built-in state management.
How do I handle SMS marketing compliance and opt-outs?
Handle SMS marketing compliance by: (1) obtaining explicit opt-in consent before adding contacts, (2) implementing STOP/UNSUBSCRIBE keyword handling via Sinch inbound webhooks, (3) maintaining a suppression list in your database and filtering it before sending campaigns, (4) including sender identification and opt-out instructions in messages, and (5) respecting regional regulations like TCPA (US), GDPR (EU), and carrier guidelines for commercial messaging.
What database should I use for contact and campaign management?
Use PostgreSQL for relational contact and campaign data with complex querying needs, or MongoDB for flexible schema designs. Create tables/collections for: campaigns (name, message, status, timestamps), campaign_recipients (phone numbers, delivery status), contacts (phone, name, opt-in status, tags), and suppression_list (opted-out numbers). Index phone numbers and batch IDs for fast webhook lookups.
How do I test Sinch webhooks locally during development?
Test Sinch webhooks locally using ngrok to expose your localhost to the internet. Install ngrok (
npm install -g ngrok
), runngrok http 3001
to get a public HTTPS URL, update your.env
file withBASE_URL=https://your-ngrok-url.ngrok.io
, and restart your server. Sinch will now send delivery reports to your local development environment. Remember that ngrok URLs change on restart, so update your.env
each time.What Node.js version is required for this Sinch marketing system?
This system requires Node.js v18.0.0 or higher for Express v5 compatibility and native fetch support. Node.js v18+ includes experimental fetch (stable in v21+), eliminating the need for
node-fetch
. Use Node.js v22.x (current LTS, active until October 2025) or v24.x (released May 2025) for production deployments with full LTS support and security updates.How much does it cost to send SMS campaigns with Sinch?
Sinch SMS pricing varies by destination country and volume. US/Canada messages typically cost $0.0045-$0.015 per SMS, with bulk discounts available for high-volume senders. Check Sinch Pricing for current rates. New accounts receive free trial credits. Monitor your usage in the Sinch Customer Dashboard and implement rate limiting in your application to prevent unexpected charges from runaway campaigns.