Frequently Asked Questions
This guide demonstrates building a Next.js app with a serverless API route ('/api/send-bulk') to send bulk SMS messages using the Sinch Conversation API. The app includes a frontend form for inputting recipients and a message, and backend logic interacts with Sinch to send individual messages efficiently. Security, error handling, and deployment are also covered for a robust solution. This setup enables programmatic sending of notifications, alerts, and marketing messages directly from your application.
The Sinch Conversation API provides a unified interface for sending and receiving messages across various communication channels, including SMS, within a Next.js application. It allows developers to leverage Sinch's reliable infrastructure for bulk messaging, notifications, and other communication needs directly from their Next.js projects.
Next.js is a performant React framework ideal for this task due to its server-side rendering (SSR) capabilities, integrated API routes for handling backend logic, and excellent developer experience. The framework enables seamless interaction with the Sinch Conversation API and facilitates building a user-friendly interface for sending bulk messages.
The Sinch Conversation API is beneficial when you need to send messages programmatically across multiple communication channels, including SMS. This is particularly useful for applications requiring notifications, alerts, two-factor authentication, marketing campaigns, or other communication workflows integrated within your Next.js project.
Yes, Sinch Conversation API supports multiple channels beyond SMS, including WhatsApp and others. While this guide focuses on SMS, the same setup can be extended to other channels by configuring the channel priority and other channel-specific settings within the Sinch API request.
Create a .env.local
file in your project's root directory and store your Sinch API credentials (SINCH_PROJECT_ID, SINCH_ACCESS_KEY_ID, SINCH_ACCESS_KEY, SINCH_APP_ID, SINCH_SENDER_ID, SINCH_API_BASE_URL). Never commit this file to version control. Next.js loads these variables into process.env server-side. Remember your sender ID must be associated with your Sinch App ID and properly provisioned by Sinch.
The recommended project structure includes 'app/' for frontend and API routes (page.tsx, api/send-bulk/route.ts), and 'lib/' for utility functions like Sinch API interaction logic. This separation organizes frontend, backend, and reusable components effectively.
The example code provides placeholder authentication logic that MUST be verified with Sinch's official documentation. Common methods include Basic Authentication, short-lived JWTs, or pre-generated tokens from Sinch. Securely store and validate credentials following best practices.
While the example provides basic regex validation, implement robust validation using libphonenumber-js to enforce E.164 formatting and prevent invalid numbers from being processed by the Sinch API. This enhances reliability and minimizes errors.
Key security considerations include: securely managing environment variables, strict input validation, rate limiting to prevent abuse, user authentication to protect API access, responsible error handling, and regular dependency updates. These measures protect sensitive data and system integrity.
The API route utilizes try...catch blocks, Promise.allSettled for handling individual send failures, structured JSON error responses with optional details, and server-side logging. The frontend displays user-friendly status updates based on API responses.
Use libraries like @upstash/ratelimit in the /api/send-bulk route to implement rate limiting, which is crucial to prevent abuse, manage costs, and ensure service availability.
Consider adding robust phone validation, user authentication, contact management, message templates, scheduling, delivery status tracking, multi-channel support, and scalability improvements using background job queues for large recipient lists.
Choose a suitable platform (Vercel, Netlify, AWS, self-hosting), configure production environment variables securely, build the application, ensure HTTPS, and set up monitoring/alerting to track performance and errors.
Building a Bulk Broadcast Messaging System with Sinch, Node.js, and Next.js
This guide provides a complete walkthrough for building a Next.js application capable of sending bulk or broadcast messages using the Sinch Conversation API (Application Programming Interface). We'll cover everything from project setup and core implementation to security, error handling, and deployment.
This implementation enables you to leverage Sinch's robust communication infrastructure for sending notifications, alerts, or marketing messages to multiple recipients efficiently directly from your Next.js application. By the end, you'll have a functional API endpoint and a basic interface to trigger bulk message sends.
Project Overview and Goals
<!-- DEPTH: Add real-world use case examples (marketing campaigns, emergency alerts, appointment reminders) showing when/why bulk messaging is needed (Priority: High) -->
What You're Building:
/api/send-bulk
).Problem Solved: This guide addresses your need to programmatically send the same message content to a list of recipients via Short Message Service (SMS) (or other channels supported by the Conversation API) using Sinch, integrated within a modern web framework like Next.js.
<!-- GAP: Missing comparison with alternative approaches (Twilio, AWS SNS, direct SMS gateway integration) - helps readers understand why choose Sinch (Type: Substantive, Priority: Medium) -->
Technologies Used:
System Architecture:
<!-- EXPAND: Consider adding a visual architecture diagram or sequence diagram to complement the text-based flowchart (Type: Enhancement, Priority: Low) -->
Prerequisites:
APP_ID
) within your Sinch project.SINCH_PROJECT_ID
: Your project's unique identifier.SINCH_ACCESS_KEY_ID
: The Key ID for your API access key pair (used as OAuth2.0 client_id).SINCH_ACCESS_KEY
: The Key Secret for your API access key pair (used as OAuth2.0 client_secret, treat like a password).APP_ID
.<!-- GAP: Missing detailed step-by-step guide on how to obtain Sinch credentials from the dashboard (with screenshots or detailed navigation steps) (Type: Critical, Priority: High) -->
Expected Outcome: A Next.js application where you can input a comma-separated list of phone numbers, type a message, and click "Send". Your application's backend will then iterate through the numbers and attempt to send the message to each via the Sinch Conversation API, providing feedback on success or failure.
1. Setting up the Project
Initialize a new Next.js project and configure the necessary environment.
1.1 Create Next.js App:
Open your terminal and run the following command:
sinch-bulk-messaging
: Your project name.--typescript
: Enables TypeScript (recommended).--eslint
: Includes ESLint for code linting.--tailwind
: Includes Tailwind CSS for styling (optional).--src-dir
: Creates asrc
directory for code.--app
: Uses the App Router (standard for new projects).--import-alias "@/*"
: Configures path aliases.Navigate into your new project directory:
<!-- DEPTH: Add troubleshooting section for common create-next-app errors (port conflicts, permission issues, network problems) (Priority: Medium) -->
1.2 Install Dependencies:
Install
axios
for API requests (v1.12.2+ for security), andlibphonenumber-js
for validation. Thejsonwebtoken
package is not required for Sinch OAuth2.0 authentication.<!-- GAP: Missing explanation of how to verify installed package versions and check for vulnerabilities using npm audit (Type: Substantive, Priority: Medium) -->
1.3 Configure Environment Variables:
Create a file named
.env.local
in the root of your project. Never commit this file to version control..env.local
? Next.js automatically loads variables from this file intoprocess.env
on the server side. It's designated for secret keys and should be listed in your.gitignore
file (whichcreate-next-app
does by default).SINCH_PROJECT_ID
and create anACCESS_KEY
(consisting of a Key ID (SINCH_ACCESS_KEY_ID
) and a Key Secret (SINCH_ACCESS_KEY
)). Find your Application (SINCH_APP_ID
) under the Conversation API section or Apps. YourSINCH_SENDER_ID
is the phone number or identifier you've configured within Sinch to send messages from. Ensure this sender is linked to yourSINCH_APP_ID
.<!-- GAP: Missing detailed walkthrough on how to determine which region to use and what happens if you choose wrong region (Type: Critical, Priority: High) --> <!-- EXPAND: Add security best practices for .env.local files - encryption at rest, using secrets managers in production (AWS Secrets Manager, Azure Key Vault) (Type: Enhancement, Priority: Medium) -->
1.4 Project Structure:
Your
src
directory will primarily contain:app/
: App Router files (pages, layouts, API routes).page.tsx
: The main frontend page with the form.api/send-bulk/route.ts
: The API route handler for sending messages.lib/
: Utility functions (e.g., Sinch API interaction logic).This structure separates your frontend, backend (API routes), and reusable logic.
2. Implementing Core Functionality
Build the frontend form and the backend API route logic.
2.1 Frontend Form (
src/app/page.tsx
):Replace the contents of
src/app/page.tsx
with a simple form:<!-- DEPTH: Frontend code lacks accessibility considerations (ARIA labels, keyboard navigation, screen reader support) (Priority: Medium) --> <!-- EXPAND: Add client-side phone number validation using libphonenumber-js to provide immediate feedback before API call (Type: Enhancement, Priority: Medium) --> <!-- GAP: Missing progress indicator showing how many messages have been sent in real-time for large batches (Type: Substantive, Priority: Medium) -->
'use client'
: Marks this as a Client Component, necessary for using hooks likeuseState
and handling events.recipients
,message
), loading state (isLoading
), and status messages (status
).handleSubmit
: Prevents default form submission, performs basic validation, formats the recipient list, calls the/api/send-bulk
endpoint, and updates the status based on the response.2.2 Sinch API Utility (
src/lib/sinch.ts
):Create a utility file to encapsulate Sinch API interactions with proper OAuth2.0 authentication.
<!-- DEPTH: Token caching strategy lacks discussion of multi-instance deployments (serverless functions, load balancers) - needs distributed cache solution like Redis (Priority: High) --> <!-- GAP: Missing explanation of what happens when token refresh fails mid-operation - circuit breaker pattern needed (Type: Critical, Priority: High) --> <!-- EXPAND: Add metrics/monitoring hooks for tracking token refresh frequency, API call latency, and error rates (Type: Enhancement, Priority: Medium) -->
/messages:send
endpoint with proper recipient identification and channel specification. [Source: Sinch Conversation API Message Structure]2.3 Backend API Route (
src/app/api/send-bulk/route.ts
):Create the API route handler.
<!-- GAP: Missing discussion of serverless function timeout limits (Vercel 10s hobby, 60s pro) and how to handle large batches that exceed these limits (Type: Critical, Priority: High) --> <!-- DEPTH: Concurrent sending lacks discussion of memory limits and optimal batch sizing for different deployment environments (Priority: High) --> <!-- EXPAND: Add queuing mechanism (BullMQ, AWS SQS) for truly large-scale bulk sends beyond immediate HTTP request/response pattern (Type: Enhancement, Priority: Medium) -->
NextResponse
,sendSinchMessageWithRetry
,SendMessageResult
.POST
Handler: Standard structure for Next.js App Router API routes.recipients
array andmessage
string, includes an example max recipient limit.recipients.map
withsendSinchMessageWithRetry
andPromise.allSettled
. This ensures each message attempt benefits from the retry logic, and the API waits for all attempts to complete or fail definitively.allSettled
results, distinguishing between fulfilled promises (which contain theSendMessageResult
) and rejected promises (unexpected errors). Counts successes and failures, collecting details for failures.sentCount
,failedCount
, optionalfailures
details).3. Building a Complete API Layer
Your
/api/send-bulk/route.ts
file constitutes your basic API layer.<!-- DEPTH: API layer section lacks discussion of API versioning strategy and backwards compatibility considerations (Priority: Medium) -->
POST
handler.<!-- GAP: Missing concrete implementation example of NextAuth.js or Clerk integration with code snippets (Type: Substantive, Priority: High) -->
zod
for schema validation, including format checks (e.g., E.164 for numbers) and length limits.<!-- EXPAND: Add discussion of custom validation rules for different countries (phone format, message length limits, restricted content) (Type: Enhancement, Priority: Medium) -->
POST /api/send-bulk
{ "recipients": ["+1…", "+44…"], "message": "…" }
{ "success": true, "sentCount": N, "failedCount": M, "failures": […] }
(failures optional)<!-- GAP: Missing OpenAPI/Swagger specification for API documentation - critical for team collaboration and third-party integrations (Type: Substantive, Priority: Medium) -->
curl
:localhost:3000
and use valid test numbers).<!-- EXPAND: Add comprehensive testing examples using Postman, integration tests with Jest/Vitest, and end-to-end testing strategies (Type: Enhancement, Priority: Medium) -->
4. Integrating with Third-Party Services (Sinch)
This section details obtaining and configuring Sinch credentials and understanding authentication.
Ensure you have correctly obtained the following from your Sinch dashboard and placed them in
.env.local
:SINCH_PROJECT_ID
SINCH_ACCESS_KEY_ID
(OAuth2.0 client_id)SINCH_ACCESS_KEY
(OAuth2.0 client_secret – Secret)SINCH_APP_ID
SINCH_SENDER_ID
(Your provisioned number/ID linked to the App ID)SINCH_API_BASE_URL
(Correct regional URL: US, EU, or BR)<!-- GAP: Missing detailed troubleshooting guide for common Sinch setup issues (invalid credentials, wrong region, sender ID not linked to app) (Type: Critical, Priority: High) -->
Authentication Methods:
OAuth2.0 Bearer Tokens (Production – Recommended):
https://auth.sinch.com/oauth2/token
.Basic Authentication (Testing Only – Not Recommended):
Authorization: Basic <base64(keyId:keySecret)>
.<!-- DEPTH: Authentication section lacks discussion of OAuth2.0 scope management and permission levels (Priority: Low) -->
Regional Considerations:
Your API base URL must match the region where you created your Conversation API app:
https://us.conversation.api.sinch.com
https://eu.conversation.api.sinch.com
https://br.conversation.api.sinch.com
Using the wrong regional URL will result in 404 errors. [Source: Sinch Conversation API Base URLs]
<!-- GAP: Missing explanation of data residency requirements and compliance implications (GDPR for EU, data sovereignty) for regional selection (Type: Substantive, Priority: Medium) -->
Rate Limits:
<!-- DEPTH: Rate limits section needs practical examples of calculating throughput requirements and sizing bulk operations accordingly (Priority: High) --> <!-- EXPAND: Add discussion of requesting rate limit increases from Sinch and premium throughput options (Type: Enhancement, Priority: Low) -->
5. Security Considerations
.env.local
out of version control (.gitignore
). Use platform-specific environment variable management for deployment (Vercel, AWS Secrets Manager, etc.).recipients
,message
) on the server-side (/api/send-bulk
) to prevent injection attacks or malformed requests. Use libraries likezod
. Validate phone number formats strictly (e.g., usinglibphonenumber-js
for more robust validation than regex). Limit message length and recipient count./api/send-bulk
) to prevent abuse and manage costs. Use libraries like@upstash/ratelimit
with Redis or similar solutions. Limit based on IP address, user ID (if authenticated), or other factors.SINCH_ACCESS_KEY
as highly sensitive. Ensure it's stored securely and never exposed client-side. Rotate keys periodically if possible.npm
/yarn
/pnpm
) updated to patch security vulnerabilities (npm audit fix
or similar).<!-- GAP: Missing discussion of SMS-specific security threats (SMS pumping fraud, toll fraud, SIM swapping attacks) and mitigation strategies (Type: Critical, Priority: High) --> <!-- DEPTH: Security section lacks discussion of OWASP Top 10 API security risks and how they apply to bulk messaging systems (Priority: High) --> <!-- EXPAND: Add Content Security Policy (CSP), CORS configuration, and API key rotation automation strategies (Type: Enhancement, Priority: Medium) -->
6. Error Handling and Logging
/api/send-bulk
route usestry…catch
for request parsing andPromise.allSettled
to handle individual send failures gracefully. It logs errors and returns structured JSON responses (including failure details).sendSinchMessage
catches Axios errors, extracts status codes and Sinch error messages, and returns aSendMessageResult
.sendSinchMessageWithRetry
handles retry logic based on status codes and logs retry attempts.HomePage
component usestry…catch
for theaxios.post
call and updates the UI based on the API response (success
,error
, counts). It displays user-friendly status messages.pino
,winston
) instead ofconsole.log
in production for better log management, filtering, and integration with monitoring services. Log key events: request received, validation success/failure, Sinch request initiation, Sinch response (success/failure, ID), retry attempts, final outcome. Include correlation IDs to track requests.<!-- GAP: Missing concrete implementation example of structured logging with pino or winston including log levels, formatting, and transport configuration (Type: Substantive, Priority: Medium) --> <!-- DEPTH: Error handling lacks discussion of dead letter queues for permanently failed messages and alerting/escalation procedures (Priority: High) --> <!-- EXPAND: Add integration with error tracking services (Sentry, Rollbar) and log aggregation platforms (Datadog, ELK stack) (Type: Enhancement, Priority: Medium) -->
7. Deployment
.env.local
.npm run build
(oryarn build
,pnpm build
) to create an optimized production build.npm start
(oryarn start
,pnpm start
) to serve your application.<!-- GAP: Missing deployment checklist covering DNS configuration, SSL certificates, CDN setup, and health check endpoints (Type: Substantive, Priority: Medium) --> <!-- DEPTH: Deployment section lacks comparison of platform options (cost, features, limitations, serverless vs traditional hosting) (Priority: Medium) --> <!-- EXPAND: Add CI/CD pipeline configuration examples (GitHub Actions, GitLab CI) with automated testing and deployment workflows (Type: Enhancement, Priority: Medium) --> <!-- GAP: Missing discussion of multi-region deployment strategies for global availability and disaster recovery (Type: Substantive, Priority: Low) -->
8. Conclusion and Next Steps
You have successfully built a Next.js application that can send bulk messages via the Sinch Conversation API. This includes a basic frontend, a robust API route with validation and error handling, and integration with Sinch using secure practices.
Potential Enhancements:
libphonenumber-js
fully in your API route for stricter E.164 validation and formatting.callback_url
in the payload) to receive real-time delivery status updates and store/display them.<!-- DEPTH: Enhancement suggestions lack prioritization, effort estimates, and implementation guidance - readers don't know what to tackle first (Priority: Medium) --> <!-- GAP: Missing cost optimization strategies - how to reduce messaging costs, optimize throughput, and monitor spending (Type: Substantive, Priority: Medium) --> <!-- EXPAND: Add reference architecture diagrams for production-grade systems handling millions of messages daily (Type: Enhancement, Priority: Low) -->
Deploy your application to a production environment like Vercel, Netlify, or AWS. Remember to properly configure your environment variables and monitor your application's performance.
Frequently Asked Questions
How do I send bulk SMS messages with Next.js and Sinch?
Create a Next.js API route that accepts recipient lists and message content, then use the Sinch Conversation API with OAuth2.0 authentication to send messages. Implement the client credentials flow to obtain access tokens, cache tokens for the 1-hour lifetime, and send individual messages to each recipient using the
/messages:send
endpoint with proper E.164 formatted phone numbers. Use Promise.all() or batch processing for concurrent sends while respecting rate limits.<!-- DEPTH: FAQ answer lacks step-by-step breakdown - too dense for beginners (Priority: Medium) -->
What is Sinch Conversation API authentication and how does OAuth2.0 work?
Sinch Conversation API uses OAuth2.0 client credentials authentication. Send a POST request to the auth endpoint (region-specific: US/EU/BR) with your Access Key ID and Secret as Basic Auth credentials, specifying
grant_type=client_credentials
. The API returns an access token valid for 1 hour (3600 seconds). Cache this token and reuse it for multiple API calls until expiry to avoid unnecessary authentication requests. Never use self-generated JWT tokens – Sinch manages token generation.Which Node.js version should I use with Next.js 15?
Use Node.js v20 (Maintenance LTS) or v22 (Active LTS until October 2025) for production deployments with Next.js 15. Avoid Node.js v18, which reaches End-of-Life on April 30, 2025. Next.js 15.4+ deprecated v18 support, and Next.js 15.5 (October 2025 release) requires Node.js 18.18+ minimum but recommends v20 or v22 for security updates and long-term support. [Source: Node.js Release Schedule, Next.js 15 Documentation]
How do I handle Sinch API rate limits for bulk messaging?
Sinch Conversation API enforces a 500,000 message ingress queue and 800 requests/second project-level limit. Messages drain from the queue at 20 messages/second by default (configurable based on throughput). Implement retry logic with exponential backoff for 429 (rate limit) and 503 (service unavailable) responses. Use Promise.all() with batch sizes of 50-100 messages per batch, adding delays between batches. Monitor your queue depth through Sinch dashboard analytics.
<!-- GAP: Missing FAQ about typical message delivery times and latency expectations across different regions and carriers (Type: Substantive, Priority: Medium) -->
How do I configure Sinch regional endpoints correctly?
Match your base URL to the region where you created your Sinch app:
https://us.conversation.api.sinch.com
(United States),https://eu.conversation.api.sinch.com
(Europe), orhttps://br.conversation.api.sinch.com
(Brazil). Using the wrong region returns 404 errors. Configure both the Conversation API base URL and the OAuth2.0 auth URL (https://{region}.auth.sinch.com/oauth2/token
) to match your app's region. Store the region prefix in environment variables for flexibility.What security considerations exist for bulk SMS systems?
Implement multiple security layers: (1) Store Sinch credentials in environment variables, never in code, (2) Use axios v1.12.2+ to address CVE-2025-58754 DoS vulnerability, (3) Validate and sanitize recipient phone numbers to prevent injection attacks, (4) Rate limit your API endpoints to prevent abuse, (5) Implement authentication on your Next.js API routes, (6) Log all message sends for audit trails, (7) Use HTTPS for all API communications, and (8) Rotate access keys periodically according to your security policy.
How do I implement retry logic for failed Sinch messages?
Build a retry mechanism with exponential backoff: catch errors from axios, check the HTTP status code, and retry on transient failures (429 rate limits, 503 service unavailable, network timeouts). Implement 3-5 retry attempts with increasing delays (1s, 2s, 4s, 8s). For permanent failures (400 bad request, 401 unauthorized), log the error and don't retry. Store failed messages in a database or queue for manual review. Use the Sinch webhook system to receive delivery receipts and handle final delivery failures.
<!-- GAP: Missing FAQ about handling message delivery status updates and setting up webhooks to track actual delivery (Type: Critical, Priority: High) -->
Can I use Sinch Conversation API for WhatsApp and other channels?
Yes. The Sinch Conversation API supports omnichannel messaging across SMS, WhatsApp, RCS, Viber, Facebook Messenger, and more. Use the same authentication and message structure, but specify the appropriate channel in
channel_priority_order
and configure channel-specific identities inrecipient.identified_by.channel_identities
. For WhatsApp, you need a WhatsApp Business Account and approved message templates for non-session messages. The API automatically falls back to secondary channels if the primary channel fails.<!-- DEPTH: WhatsApp integration answer lacks details on template approval process, session vs template message differences, and cost implications (Priority: Medium) -->
What is the cost of sending bulk SMS through Sinch API?
Sinch SMS pricing varies by destination country and message volume. Contact Sinch sales for enterprise pricing tiers and volume discounts. Typical costs range from $0.01-$0.10 per SMS segment depending on the destination. Monitor your usage through the Sinch dashboard to track costs. Each SMS segment supports 160 characters for standard GSM-7 encoding or 70 characters for Unicode. Longer messages split into multiple segments, each billed separately.
<!-- EXPAND: Add cost comparison table for different regions and volume tiers, plus cost optimization tips (message length optimization, carrier selection) (Type: Enhancement, Priority: Medium) -->
How do I monitor and debug Sinch bulk messaging in production?
Implement comprehensive logging: log OAuth2.0 token refreshes, individual message send attempts with recipient details, API response codes, and error messages. Use the Sinch dashboard to monitor message delivery status, queue depth, and throughput metrics. Configure webhooks to receive real-time delivery receipts (DELIVERED, FAILED, READ status updates). Set up alerting for repeated authentication failures, rate limit hits, or elevated error rates. Use structured logging (JSON format) for easier parsing and analysis in production monitoring tools.
<!-- GAP: Missing FAQ about common production issues and their solutions (memory leaks, cold start delays, database connection pooling) (Type: Substantive, Priority: Medium) -->