Frequently Asked Questions
This guide provides a step-by-step process for sending SMS messages from a Node.js application using the Express framework and Plivo API. It involves setting up a project, installing dependencies like Express and Plivo, configuring environment variables, and implementing the send SMS logic within an Express route. You'll create an endpoint that accepts the destination number and message text to trigger SMS sending via Plivo.
Plivo is a cloud communications platform that provides APIs for various communication services including sending and receiving SMS messages. In this tutorial, Plivo's SMS API is utilized to send text messages from your Node.js application. You'll need a Plivo account, Auth ID, Auth Token, and a Plivo phone number to use the API.
Dotenv helps manage environment variables securely, loading credentials from a .env file into process.env. This prevents your sensitive API keys from being exposed in your codebase or committed to version control. It is crucial for keeping your Plivo Auth ID and Auth Token secret.
Environment variables should be validated at the start of your application, before using them. In the server.js file, the code checks for PLIVO_AUTH_ID, PLIVO_AUTH_TOKEN, and PLIVO_SENDER_NUMBER right after loading the .env file. If these are not present, the server exits with an error.
Your Plivo sender number is configured using an environment variable. Set a PLIVO_SENDER_NUMBER variable in your .env file with your Plivo phone number (in E.164 format). This number must be an SMS-enabled number purchased through your Plivo account.
The /send-sms endpoint expects a POST request with a JSON body containing two fields: 'to' and 'text'. The 'to' field should contain the recipient's phone number in E.164 format (e.g., +14155551234). The 'text' field should contain the SMS message content as a string.
The example code includes comprehensive error handling. It validates input parameters and catches errors during the Plivo API call. If an error occurs, it logs the error details and returns an appropriate error response to the client, including the HTTP status code and error message from Plivo.
Alphanumeric sender IDs are supported by Plivo but primarily for sending outside the US and Canada. Using one depends on local regulations for the recipient's country, and might involve registration with Plivo. For US/Canada SMS, you need a Plivo phone number as the sender ID.
After starting your Node server, use a tool like curl or Postman to send POST requests to http://localhost:3000/send-sms. Replace placeholders in the example request with the recipient's phone number and your desired message. Check your server logs and the recipient's phone to confirm message delivery.
With a Plivo trial account, you can only send messages to phone numbers verified as sandbox numbers in your Plivo console under Phone Numbers -> Sandbox Numbers. This is important for testing and verifying your integration.
Plivo supports GSM and Unicode. GSM allows 160 characters, but Unicode messages (including emojis) have a lower limit of 70 characters per segment. Plivo automatically concatenates longer messages into multiple segments.
When deploying to production environments like Heroku or AWS, do not commit your .env file. Instead, utilize the platform's specific mechanisms to set your PLIVO_AUTH_ID, PLIVO_AUTH_TOKEN, and PLIVO_SENDER_NUMBER directly within the environment.
A process manager like PM2 helps ensure your Node.js application runs continuously and restarts automatically in case of failures. This is essential for the reliability of your SMS sending service in production.
Send SMS with Plivo and Node.js Express: Complete Tutorial
This guide provides a step-by-step walkthrough for building a simple yet robust Node.js application using the Express framework to send SMS messages via the Plivo API. We'll cover everything from project setup and configuration to implementing the core sending logic, handling errors, and testing the endpoint.
Learn how to send SMS programmatically using Plivo's messaging API with Node.js and Express. This tutorial demonstrates SMS integration for authentication codes, notifications, alerts, and marketing campaigns.
Estimated Time: 20-30 minutes for complete setup and testing. Add 10-15 minutes if this is your first time working with Plivo or configuring environment variables.
Common Use Cases:
By the end of this tutorial, you will have a functional Express API endpoint capable of accepting requests to send SMS messages. This forms a foundational building block for integrating SMS notifications, alerts, or communication features into larger applications.
Technologies Used:
.env
file intoprocess.env
.Version Compatibility Matrix:
Prerequisites:
Before you start integrating Plivo SMS API with Node.js, ensure you have:
src
). You can purchase one from the Phone Numbers → Buy Numbers section of the Plivo console.Setting Up Your Node.js Project for SMS Integration
Estimated Time: 5-7 minutes
Let's start by creating our project directory and initializing it with npm.
Create Project Directory: Open your terminal or command prompt and run:
Initialize Node.js Project: This creates a
package.json
file to manage dependencies and project metadata.-y
flag accepts all default prompts automatically. Omit-y
for interactive mode where you can customize project name, version, description, entry point, etc.Install Dependencies: We need Express for the web server, the Plivo Node.js SDK to interact with the API, and
dotenv
to manage environment variables securely.npm install express plivo dotenv
. However, pinned versions ensure compatibility with this guide's code examples and prevent breaking changes from automatic updates.Project Structure: Create the basic files and directories. Your structure should look like this:
Quick setup commands:
Configure
.gitignore
: Create a file named.gitignore
in the project root and add the following lines to prevent committing sensitive information and unnecessary files:.env
file will contain your secret API credentials, which should never be committed to version control.node_modules
contains installed dependencies, which can be reinstalled usingnpm install
.Configure Plivo API Credentials and Environment Variables
Securely storing your Plivo credentials is crucial. We'll use environment variables managed by the
dotenv
package.Create
.env
file: In the root of your project, create a file named.env
.Add Plivo Credentials: Open the
.env
file and add your Plivo Auth ID, Auth Token, and your Plivo phone number. Obtain these from your Plivo Console:YOUR_PLIVO_AUTH_ID
,YOUR_PLIVO_AUTH_TOKEN
, andYOUR_PLIVO_PHONE_NUMBER
with your actual credentials and number.+
and country code).+
prefix+
symbol)+14155551234
(US),+442071234567
(UK),+919876543210
(India)Production Security Best Practices:
.env
files: Always add.env
to.gitignore
heroku config:set PLIVO_AUTH_ID=xxx
--env-file
flag or Docker secrets for swarm modeImplement SMS Sending with Plivo API in Express
What this code accomplishes:
/send-sms
POST endpoint that acceptsto
andtext
parametersNow, let's write the code in
server.js
to set up the Express server and integrate the Plivo client.Code Explanation:
require('dotenv').config()
loads the variables defined in your.env
file intoprocess.env
. This must happen before you access these variables.express
framework and theplivo
SDK.express.json()
middleware to automatically parse incoming requests with JSON payloads (like the one we'll send).express.json()
has a limit of 100kb for request bodies (Express documentation). For larger payloads, configure explicitly:app.use(express.json({ limit: '10mb' }))
. SMS messages are typically under 5kb, so the default is sufficient./send-sms
Route:POST
endpoint at/send-sms
.async/await
for handling the asynchronous Plivo API call cleanly.to
(destination number) andtext
(message content) from the request body (req.body
). It performs basic checks to ensure both fields are present and theto
number roughly matches the E.164 format./^\+[1-9]\d{1,14}$/
is a basic structural check. For production applications, use libphonenumber-js for comprehensive validation:plivoClient.messages.create()
to send the SMS.src
: The sender number (your Plivo number from.env
).dst
: The destination number (from the request).text
: The message content (from the request).url
: Webhook URL for delivery status callbacksmethod
: HTTP method for webhook (GET or POST)log
: Set totrue
to log message on Plivo consolepowerpack_uuid
: Use Powerpack for number poolsurl: 'https://example.com/sms-status', method: 'POST', log: true
message_uuid
), it logs the Plivo response and sends a 200 OK response back to the client with themessage_uuid
andapi_id
.catch
block executes. It logs the detailed error and sends an appropriate HTTP status code (usingerror.statusCode
if available, otherwise 500) and an error message back to the client, potentially including details fromerror.error
.PORT
environment variable, or defaulting to 3000.Common Plivo Error Codes
Source: Plivo Error Codes Documentation
src
in E.164 format and SMS capabilitydst
in E.164 formatAuthentication Error (401): Invalid
PLIVO_AUTH_ID
orPLIVO_AUTH_TOKEN
. Verify credentials in console.Test Your SMS Integration Locally
Before starting the server, verify prerequisites:
Now, let's run the server and test the endpoint.
Start the Server: Open your terminal in the project directory (
node-plivo-sms
) and run:You should see output like:
If server fails to start:
npm install
to reinstall dependencies.env
file exists and contains all three required variableslsof -ti:3000 | xargs kill
(Mac/Linux)PORT=3001 node server.js
.env
(no extra spaces or quotes)Test with
curl
: Open a new terminal window (leaving the server running) and usecurl
(or a tool like Postman) to send a POST request to your endpoint.+1YYYYYYYYYY
with a valid destination phone number (remember the trial account restrictions: use a verified sandbox number if applicable).""Hello from Node and Plivo!""
with your desired message text.Check Response:
Successful Request: If everything works,
curl
should output something like (UUIDs and IDs will vary):Typical Delivery Time: SMS messages are typically delivered within 3-10 seconds for domestic routes (e.g., US to US). International messages may take 10-60 seconds depending on carrier routing. Messages queued during carrier maintenance may take longer.
Check the server logs for the
Plivo API Response
. You should also receive the SMS on the destination phone shortly after.Failed Request (e.g., Validation Error): If you send an invalid request (e.g., missing
to
field):Failed Request (e.g., Plivo API Error): If Plivo rejects the request (e.g., invalid Auth ID):
Check the server logs for the detailed
Error sending SMS via Plivo
.Verify SMS Delivery: Check the destination phone for the incoming SMS message. You can also check delivery status in the Plivo console:
Troubleshooting Common Plivo SMS API Issues
Diagnostic Checklist
Step 1: Verify Environment
node --version
)npm list --depth=0
).env
file exists with all three variablesserver.js
(node --check server.js
)Step 2: Test Connectivity
http://localhost:3000
(or configured port)api.plivo.com
Step 3: Verify Credentials
+
prefixStep 4: Check Plivo Account
Common Issues and Solutions
Authentication Errors (401 Unauthorized): Double-check your
PLIVO_AUTH_ID
andPLIVO_AUTH_TOKEN
in the.env
file. Ensure they are copied correctly from the Plivo console and that the.env
file is being loaded (no typos inrequire('dotenv').config()
).Invalid Sender ID: Ensure
PLIVO_SENDER_NUMBER
is a valid, SMS-enabled Plivo number you own, formatted in E.164. If sending outside the US/Canada, you might need to register an Alphanumeric Sender ID with Plivo support depending on the destination country's regulations. Check Plivo's SMS API coverage page for country-specific rules.Invalid Destination Number (
to
): Ensure theto
number in your request body is in E.164 format (+
followed by country code and number).Trial Account Restrictions: Remember you can only send to verified sandbox numbers on a trial account. Add numbers under Phone Numbers → Sandbox Numbers in the Plivo console.
Insufficient Funds: If you're using a paid account, ensure you have enough credits.
Rate Limiting: Plivo enforces rate limits on API requests. For high-volume sending, implement proper queuing and potentially exponential backoff in your application logic (beyond the scope of this basic guide).
Encoding: Plivo handles GSM and Unicode characters (including emojis). Be aware that messages with Unicode characters have a lower character limit per SMS segment (70 vs. 160 for GSM). Long messages are automatically concatenated. See Plivo's Encoding and Concatenation guide.
Network Issues: Ensure your server can reach Plivo's API endpoints (
api.plivo.com
). Firewalls or network configurations could block outgoing connections.curl http://localhost:3000/test-plivo
SDK Response/Error Structure: The exact fields returned by the Plivo SDK upon success (
response.message_uuid
,response.api_id
) or the structure of theerror
object in thecatch
block might change between SDK versions. Always refer to the official Plivo Node SDK documentation for the version you are using.Deploy Your Node.js SMS Application to Production
While this guide focuses on local development, here are key points for deploying this application:
Environment Variables: Never commit your
.env
file. Production environments provide mechanisms to securely set environment variables directly on the platform. ConfigurePLIVO_AUTH_ID
,PLIVO_AUTH_TOKEN
, andPLIVO_SENDER_NUMBER
in your hosting provider's settings.Platform-specific examples:
PORT
Variable: Most hosting platforms automatically assign aPORT
environment variable. The codeconst PORT = process.env.PORT || 3000;
correctly uses the assigned port or falls back to 3000.Process Management: Use a process manager like
pm2
or rely on your platform's tools (e.g., Heroku Dynos, Docker containers) to keep your Node.js application running reliably and restart it if it crashes.PM2 Example:
Source: PM2 Documentation
Logging: Implement more robust logging (e.g., using Winston or Pino) to capture detailed information in production, especially errors, and potentially send logs to a centralized logging service.
Security: Add rate limiting (e.g., using
express-rate-limit
) to your API endpoint to prevent abuse. Consider adding API key authentication if this endpoint will be exposed publicly or used by multiple clients.CORS Configuration for Frontend Integration:
HTTPS/SSL Requirements:
mkcert
or self-signed certificates for developmentConclusion and Next Steps
You have successfully built a basic Node.js Express application capable of sending SMS messages using the Plivo API. You learned how to set up the project, manage credentials securely, implement the sending logic with error handling, and test the API endpoint.
Further Enhancements:
url
orlog
parameter in themessages.create
call or Plivo Application settings to receive status updates (e.g., delivered, failed) for sent messages.libphonenumber-js
) and message content.Promise.all
for better concurrency while respecting Plivo rate limits.Monitoring and Analytics:
This foundation enables you to integrate powerful SMS communication features into your Node.js applications effectively and securely.