Frequently Asked Questions
Use Next.js API Routes and the Sinch SMS API to create a webhook endpoint. This endpoint will receive HTTP POST requests from Sinch containing message details when a user sends an SMS to your Sinch number.
The Sinch callback mechanism, also known as a webhook, sends an HTTP POST request to your application when an event occurs, like receiving an SMS. This request contains the message details in JSON format, allowing your application to process it.
Webhooks provide a real-time, efficient way to deliver inbound SMS messages to your application. Instead of constantly polling Sinch for new messages, Sinch proactively notifies your application via a webhook as soon as a message arrives.
Always verify the Sinch webhook signature before processing the payload. This ensures that the request genuinely originated from Sinch and protects against malicious actors. The signature is validated using HMAC-SHA256 and a shared secret.
Yes, Prisma is recommended for storing Sinch SMS message data. You can define a Prisma schema that corresponds to the Sinch inbound SMS payload, then use the Prisma client in your API route to create database records for each received message.
Create an API route in your Next.js application (e.g., /api/sinch/inbound
) to handle incoming POST requests. This route should verify the request signature, parse the JSON payload, process the message data, and respond with a 200 OK status to Sinch.
ngrok creates a secure tunnel to your local development server, making it publicly accessible for receiving webhooks from Sinch during development. This allows you to test your integration without deploying your application.
Secure your webhooks by verifying the signature of each incoming request. This is done by comparing the HMAC-SHA256 hash of the request body, calculated using a shared secret, against the signature provided in the request header.
Next.js API routes handle webhook requests, the Sinch SMS API manages sending/receiving messages, Node.js is the runtime, Prisma (recommended) handles database interactions, TypeScript enhances type safety, and ngrok facilitates local development.
In the Sinch dashboard, under the APIs section of your Service Plan, configure the Callback URL to point to your Next.js API route (e.g., https://your-app.com/api/sinch/inbound
). Use ngrok for local testing.
Create a new Next.js project using create-next-app
, install dependencies (Prisma, Zod), configure environment variables (database URL, Sinch credentials, callback secret), and implement the webhook handler API route.
A user sends an SMS to your Sinch number, Sinch sends a webhook (POST request) to your Next.js API route, your application verifies the signature, processes the payload, optionally stores the message data, and acknowledges receipt with a 200 OK status.
A 200 OK response tells Sinch that your application successfully received the webhook. This is crucial to prevent Sinch from retrying the webhook delivery, which could lead to duplicate processing or excessive load on your application.
The payload includes fields such as id
, from
, to
, type
, body
, received_at
, sent_at
, operator_id
, and client_reference
. Always refer to the official Sinch documentation for the most up-to-date payload structure.
How to Receive Inbound SMS with Sinch and Next.js: Complete Webhook Tutorial
Build a production-ready SMS webhook handler with Sinch and Next.js to receive and process inbound SMS messages. This comprehensive tutorial walks you through implementing secure HMAC-SHA256 signature verification, validating webhook payloads with Zod, storing messages in a database with Prisma, and deploying a scalable two-way messaging system.
What you'll learn: How to set up Sinch SMS webhooks in Next.js v14/v15, implement HMAC-SHA256 signature verification for security, validate inbound SMS payloads with Zod v3.x, store messages using Prisma v5.x with PostgreSQL, handle webhook retries and idempotency, and deploy a production-ready inbound messaging system.
Technologies: Next.js v14.x/v15.x with App Router, Sinch SMS API, Node.js v18/v20 LTS, Prisma v5.x ORM, Zod v3.x validation, TypeScript, ngrok for local testing.
This guide provides a step-by-step walkthrough for setting up a Next.js application to receive and process inbound SMS messages sent via the Sinch platform. You'll build a robust webhook handler that listens for incoming messages, verifies their authenticity, processes the payload, and stores the message data.
Handling inbound messages is crucial for building interactive applications, enabling features like two-way conversations, user confirmations via SMS, support bots, and more. By leveraging Next.js API Routes and Sinch's callback mechanism, you can create a scalable and reliable solution.
Technologies Used:
System Architecture:
The flow for an inbound message looks like this:
200 OK
status to acknowledge receipt. Failure to respond correctly may cause Sinch to retry the webhook.Prerequisites:
node --version
).ngrok
installed globally (npm install -g ngrok
) for local webhook testing.By the end of this guide, you'll have a functional Next.js endpoint capable of securely receiving, verifying, and processing inbound SMS messages from Sinch, ready for integration into your broader application logic.
Why Use Sinch and Next.js for Inbound SMS Webhooks?
Handling inbound messages is crucial for building interactive applications, enabling features like two-way conversations, user confirmations via SMS, support bots, and more. By leveraging Next.js API Routes and Sinch's callback mechanism, you can create a scalable and reliable solution.
Technologies Used:
System Architecture:
The flow for an inbound message looks like this:
200 OK
status to acknowledge receipt. Failure to respond correctly may cause Sinch to retry the webhook.Prerequisites:
node --version
).ngrok
installed globally (npm install -g ngrok
) for local webhook testing.By the end of this guide, you'll have a functional Next.js endpoint capable of securely receiving, verifying, and processing inbound SMS messages from Sinch, ready for integration into your broader application logic.
How to Set Up Your Next.js Project for Sinch Webhooks
Start by creating a new Next.js project and setting up the basic structure and environment.
Operating System Notes: The commands below use Unix-style syntax. Windows users might need to use
copy
instead ofcp
or adjust path separators if not using Git Bash or WSL environment. Node.js and npm/yarn work cross-platform.1. Create a New Next.js App: Open your terminal and run the following command, replacing
sinch-inbound-app
with your desired project name:--typescript
: Enables TypeScript for type safety.--eslint
: Sets up ESLint for code linting.--tailwind
: Configures Tailwind CSS (optional, but common for styling).--app
: Uses the App Router (recommended for Next.js 13+, required for route handlers).--src-dir
: Creates asrc
directory for application code organization.--use-npm
: Uses npm instead of yarn as the package manager.--import-alias "@/*"
: Sets up path aliases for cleaner imports.Navigate into your new project directory:
2. Install Dependencies: For robust implementation with validation and database support, install Prisma and Zod:
prisma
: The ORM CLI tool for database schema management and migrations (v5.x).@prisma/client
: The Prisma Client for type-safe database queries (v5.x).zod
: Schema validation library for runtime type checking (v3.x).Note: The base
create-next-app
command with--typescript
already includes necessary development types like@types/node
,@types/react
, etc.3. Initialize Prisma (Optional Database Step): If you plan to store messages in a database (recommended for production):
prisma
directory with aschema.prisma
file and a.env
file for your database connection string.postgresql
withmysql
,sqlite
,sqlserver
, ormongodb
if you prefer a different database.4. Configure Environment Variables: Next.js automatically loads variables from
.env.local
. Create this file in your project root:Add the following variables. You'll get the Sinch values later.
DATABASE_URL
: Your full database connection string. Ensure your database server is running and accessible.SINCH_CALLBACK_SECRET
: A secret string known only to your application and Sinch. Used to verify webhook signatures with HMAC-SHA256 hashing. Generate a strong random string (32+ characters) for this.SINCH_SERVICE_PLAN_ID
,SINCH_API_TOKEN
,SINCH_REGION_URL
: Find these in your Sinch Customer Dashboard under SMS → APIs. The Region URL depends on your account setup (US, EU, etc.). These aren't strictly required for receiving only, but are crucial for signature verification logic or sending replies.Important Security Note: Add
.env.local
to your.gitignore
file to avoid committing secrets to version control. Thecreate-next-app
template usually does this automatically. Verify this before committing code.5. Project Structure: The relevant structure within the
src
directory will be:This structure separates API logic from UI components and provides dedicated places for utilities and database definitions.
Implementing the Core Webhook Handler
Create the API route that will receive the webhook POST requests from Sinch.
1. Create the API Route File: Create the necessary directories and the file:
2. Implement the
POST
Handler: Opensrc/app/api/sinch/inbound/route.ts
and add the following basic implementation:Explanation:
POST(request: NextRequest)
: This function handles incoming POST requests to/api/sinch/inbound
.request.text()
. This is essential because signature verification hashes the raw_ unparsed body.x-sinch-signature
). Crucially_ verify the correct header name in the official Sinch documentation.verifySinchSignature
(you'll create this in the next section) to compare the expected signature with the one received.401 Unauthorized
immediately. Never process unverified webhooks.rawBody
into a JavaScript object usingJSON.parse()
.payload
. The exact fields and structure must be confirmed with Sinch documentation. This is where you'll add your application-specific logic.NextResponse
with a200 OK
status. This tells Sinch you've successfully received the webhook. Do this promptly; complex processing should ideally happen asynchronously (e.g._ via a job queue) to avoid timeouts.Building the API Layer
Refine the webhook handler with proper validation and structure.
1. Request Validation with Zod: Validate the structure of the incoming payload even after signature verification.
Define a Zod schema matching the expected Sinch inbound SMS payload.
Important: The schema above is an example. You must consult the official Sinch documentation for the accurate structure of the inbound SMS webhook payload and update this Zod schema to match it precisely. Failure to do so will likely lead to validation errors or incorrect data processing.
Use this schema in your API route:
2. Testing the Endpoint: You can't easily test the
POST
endpoint with a browser. Use tools likecurl
or Postman, but remember:x-sinch-signature
), which requires knowing your secret and implementing the HMAC-SHA256 logic locally for testing.Example
curl
(without signature verification initially, just testing structure):To test with signature verification, calculate the HMAC-SHA256 hash of the JSON payload using your
SINCH_CALLBACK_SECRET
and include it in the correct signature header (confirm header name and format from Sinch docs).Integrating with Sinch (Configuration)
This involves configuring your Sinch account to send webhooks to your Next.js application.
Obtain Sinch Credentials:
.env.local
file forSINCH_SERVICE_PLAN_ID
andSINCH_API_TOKEN
. Also setSINCH_REGION_URL
accordingly.Configure the Callback URL:
In the same APIs section of your Sinch Dashboard, find your Service Plan ID and click on it.
Look for a section related to Callback URLs or Webhooks.
You need to provide a publicly accessible HTTPS URL for your webhook handler.
For Local Development:
npm run dev
(usually runs on port 3000).ngrok
:ngrok
will display forwarding URLs. Copy the HTTPS URL (e.g.,https://random-string.ngrok-free.app
).https://random-string.ngrok-free.app/api/sinch/inbound
For Production:
https://your-app-name.vercel.app
).https://your-app-name.vercel.app/api/sinch/inbound
Configure Callback Secret (for Signature Verification):
SINCH_CALLBACK_SECRET
in your.env.local
file into the corresponding field in the Sinch dashboard.Assign Number to Service Plan:
Environment Variables Recap:
SINCH_CALLBACK_SECRET
: (Required for security) A strong, random string. Must match exactly between.env.local
and the Sinch dashboard setting. Used byverifySinchSignature
.DATABASE_URL
: (Optional) Connection string for your database. Used by Prisma.SINCH_SERVICE_PLAN_ID
,SINCH_API_TOKEN
,SINCH_REGION_URL
: (Optional for receiving, needed for sending/some utils) Credentials from the Sinch dashboard.Implementing Error Handling and Logging
Robust error handling and logging are vital for production systems.
1. Consistent Error Handling Strategy:
401 Unauthorized
. Log the failure clearly but avoid leaking sensitive info.400 Bad Request
. Log the error.400 Bad Request
. Log the specific validation errors (from Zod).5xx
status (e.g.,500 Internal Server Error
or503 Service Unavailable
). This might cause Sinch to retry. Check Sinch's retry policy documentation.200 OK
to Sinch to acknowledge receipt and prevent unnecessary retries filling up logs. This depends heavily on your application's requirements.try...catch
block to handle unexpected errors and return a generic500
status, logging the stack trace.2. Logging:
console.log
andconsole.error
are acceptable.pino
for better performance and machine-readable logs:npm install pino pino-pretty
(pino-pretty
for dev).payload.id
) in logs to trace a specific request's journey.Example Refinement with
try...catch
:3. Retry Mechanisms: Retry logic is generally handled by Sinch if your endpoint fails to return a
200 OK
within their timeout period. Your responsibility is to:id
(payload.id
) to check if a message has already been processed.Creating a Database Schema and Data Layer (with Prisma)
Let's define a schema to store the inbound messages using Prisma.
1. Define Prisma Schema: Open
prisma/schema.prisma
and define a model for inbound SMS messages:Explanation:
@id @unique
: Uses the uniqueid
provided by Sinch as the primary key. This helps ensure idempotency.@map("from")
,@map("to")
, etc.: Maps model fields to database column names, especially useful for reserved keywords or different naming conventions. Verify these map to actual field names in the Sinch payload.String?
,DateTime?
: Marks fields that might not always be present in the payload as optional. Verify optionality from Sinch docs. Note thatbody
might be an empty string rather than null, adjust schema accordingly based on documentation.createdAt
,updatedAt
: Standard timestamps managed by Prisma.@@map("inbound_sms")
: Explicitly sets the table name in the database.2. Create Prisma Client Instance: Create a utility file to instantiate and export the Prisma client, ensuring only one instance is created in serverless environments.
3. Generate Prisma Client and Create Migration: Run these commands in your terminal:
prisma generate
: Creates/updates the type-safe Prisma Client innode_modules/.prisma/client
.prisma migrate dev
: Creates a new SQL migration file inprisma/migrations
, applies it to your development database, and ensures the database schema matchesschema.prisma
.4. Update API Route to Save Data: Modify the
POST
handler insrc/app/api/sinch/inbound/route.ts
to use the Prisma client within the business logic block.Frequently Asked Questions About Sinch Inbound SMS with Next.js
How do I receive SMS messages in Next.js with Sinch?
Receive SMS messages in Next.js by creating an API Route at
/app/api/sinch/inbound/route.ts
that handles POST requests from Sinch webhooks. Configure your Sinch account to send webhooks to your deployed Next.js application URL. The webhook handler should verify the HMAC-SHA256 signature, parse the JSON payload, process the message, and return HTTP 200 OK to acknowledge receipt.What is HMAC-SHA256 signature verification for Sinch webhooks?
HMAC-SHA256 signature verification ensures webhook requests genuinely come from Sinch and haven't been tampered with. Sinch signs each webhook request using a shared secret and includes the signature in the
x-sinch-signature
header (verify exact header name in docs). Your Next.js handler computes the expected signature from the raw request body and your secret, then compares it with the received signature. Reject any requests with invalid signatures to prevent security vulnerabilities.How do I validate Sinch webhook payloads in Next.js?
Validate Sinch webhook payloads using Zod schema validation. Define a Zod schema matching the expected Sinch inbound SMS structure (id, from, to, type, body, received_at, etc.). Use
schema.safeParse()
to validate the parsed JSON payload after signature verification. Return HTTP 400 Bad Request with detailed validation errors for invalid payloads. This provides runtime type safety beyond TypeScript's compile-time checks.Can I test Sinch webhooks locally with Next.js?
Yes, test Sinch webhooks locally using ngrok to expose your local Next.js development server (running on port 3000) to the internet. Run
ngrok http 3000
, copy the HTTPS URL, and configure it as your Sinch webhook callback URL. Sinch will send real SMS webhook requests to your local machine. Remember to use the ngrok HTTPS URL, not HTTP, as most webhook providers require HTTPS.How do I prevent duplicate SMS processing with Sinch webhooks?
Prevent duplicate SMS processing by implementing idempotency using Sinch's unique message ID (
payload.id
). Before creating a new database record, check if a message with that ID already exists usingprisma.inboundSms.findUnique()
. If it exists, skip processing but still return HTTP 200 OK to acknowledge receipt and stop Sinch retries. This handles cases where Sinch retries webhook delivery due to timeouts or failures.What database schema should I use for storing Sinch SMS messages?
Use a Prisma schema with the Sinch message ID as the primary key for idempotency. Include fields: id (String, @id @unique), sinchFrom/sinchTo (String), type (String), body (String?), receivedAt (DateTime), sentAt (DateTime?), operatorId (String?), clientReference (String?), createdAt (DateTime), updatedAt (DateTime). Use @map() to handle reserved SQL keywords like "from" and "to". Mark optional fields based on Sinch documentation.
How do I handle Sinch webhook retries in Next.js?
Handle Sinch webhook retries by responding with HTTP 200 OK promptly (within a few seconds) and implementing idempotent processing. Sinch retries webhooks if your endpoint doesn't respond or returns 5xx errors. Use the message ID to detect duplicates and skip reprocessing. For temporary errors (database timeout), you might return 500 to trigger a retry, but for permanent errors or after successful processing, always return 200 to prevent infinite retries.
What's the difference between Next.js Pages Router and App Router for webhooks?
Use the App Router (Next.js 13+) for webhook handlers as it provides native route handlers via
route.ts
files with dedicated HTTP method exports (POST, GET, etc.). The Pages Router requires API routes in/pages/api/
with a single handler function checkingreq.method
. App Router offers better TypeScript support, cleaner code organization, and is the recommended approach for new Next.js applications as of v14/v15.How do I deploy a Next.js Sinch webhook handler to production?
Deploy to platforms like Vercel, Netlify, or AWS that support Next.js. After deployment, get your production HTTPS URL (e.g.,
https://your-app.vercel.app
), append your API route path (/api/sinch/inbound
), and configure this full URL in your Sinch dashboard as the webhook callback URL. Ensure environment variables (DATABASE_URL, SINCH_CALLBACK_SECRET, etc.) are configured in your deployment platform's settings. Test with a real SMS to your Sinch number.Can I send automated replies to inbound SMS with Sinch and Next.js?
Yes, send automated replies by making an outbound SMS API call to Sinch within your webhook handler. Use the Sinch Node.js SDK or REST API with your SINCH_SERVICE_PLAN_ID and SINCH_API_TOKEN to send a message back to the sender (
payload.from
). Implement this in the business logic section after storing the inbound message. Be mindful of response times – consider using a job queue for complex reply logic to avoid webhook timeouts.Summary: Building Production-Ready Inbound SMS with Sinch and Next.js
You've now built a complete inbound SMS webhook system using Sinch and Next.js with proper security, validation, and data persistence. This production-ready implementation handles webhook signature verification, payload validation, idempotent message storage, and graceful error handling.
Key Takeaways for Sinch Next.js SMS Webhooks:
/app/api/sinch/inbound/route.ts
for webhook handlers