Frequently Asked Questions
Use the Plivo Node.js SDK and Express.js to create an API endpoint that handles sending SMS messages. This involves initializing the Plivo client with your credentials, then using the client.messages.create()
method to send messages via the Plivo API. Ensure you have the necessary dependencies installed (npm install express plivo dotenv
).
The Plivo Node.js SDK is a library that simplifies interaction with the Plivo communications API from your Node.js applications. It provides methods for sending SMS messages, making calls, and other communication functions, abstracting away the low-level API details.
Plivo uses the E.164 format (e.g., +14155551212) for phone numbers to ensure global compatibility and accurate routing of messages. This standardized format includes the country code and full phone number, eliminating ambiguity.
Use an Alphanumeric Sender ID (e.g., "MyApp") as your message sender when allowed by the destination country's regulations. Check Plivo's documentation as rules vary by country. In some regions, it's an alternative to using a phone number.
Yes, Plivo allows sending bulk SMS messages. You can use their API's built-in method by joining multiple destination numbers with '<' or send messages in parallel using Promise.all
for greater control, although the former is generally more network-efficient.
Initialize a Node.js project, install Express, Plivo, and dotenv, then set up environment variables for your Plivo credentials. You'll also need to create a Plivo account, buy a Plivo number if sending to certain regions, and obtain your API keys.
Dotenv loads environment variables from a .env
file into process.env
, allowing you to store sensitive Plivo API credentials (Auth ID, Auth Token) securely, separate from your codebase. This crucial for security and should never be committed to version control.
A 400 error often means an invalid request. Verify your 'to' number is in E.164 format and both 'to' and 'text' fields are correctly supplied in your API call. Also, make sure your 'from' number (Sender ID) is valid.
Implement retry mechanisms when you encounter transient network errors (timeouts) or specific Plivo errors indicating temporary issues (like rate limiting). Use exponential backoff to wait progressively longer between retries.
Catch Plivo errors in a try...catch
block and implement logging with enough context to understand the issue. Do not expose internal error details to the client; instead, log those server-side and return a generic error message to the client. Consider using dedicated logging libraries like Winston or Pino and integrate with error tracking services.
Optimize performance when sending many messages by utilizing Plivo's bulk send feature (joining numbers with '<') or making parallel API calls using Promise.all
. Ensure Node.js resource limits are appropriate for your workload.
A database schema allows storing SMS logs, including recipient, sender, message, status, and any errors, creating an audit trail. This enables tracking message history, managing opt-outs, and analyzing delivery success rates.
Secure your setup by validating inputs, implementing rate limiting to prevent abuse, protecting your API endpoints with authentication or API keys, and storing Plivo credentials securely using environment variables or a secrets manager. Always use HTTPS in production.
Check common problems: invalid credentials, trial account limits, insufficient funds, incorrect 'to' and 'from' formats, rate limits, or network connectivity. Plivo's console logs can provide valuable information. Ensure your sender ID complies with destination country rules.
GSM encoding is the standard 7-bit character set for SMS, allowing 160 characters per segment. Using characters outside GSM (like emojis or some non-Latin scripts) requires Unicode, reducing the segment length to 70 characters. Plivo handles this but be aware of potential cost implications for longer Unicode messages.
Send SMS with Plivo in Next.js using NextAuth: Complete Guide
Build a Next.js application with NextAuth authentication to send SMS messages via the Plivo API. Learn how to implement authenticated API routes, protect SMS endpoints with session management, and build production-ready SMS features using Next.js 15 App Router or Pages Router.
By the end of this guide, you'll have a functional Next.js application with NextAuth-protected API endpoints that send SMS messages programmatically, plus the knowledge to integrate this capability into larger applications.
Project Overview and Goals
Goal: Build a Next.js application with NextAuth authentication that accepts a destination phone number and message text, then uses the Plivo API to send an SMS message through a protected API route.
Problem Solved: Enables authenticated applications to programmatically send SMS notifications, alerts, verification codes, or other messages with proper session management and security controls.
Technologies Used:
npm install plivo
. Supports SMS, voice calls, and WhatsApp messaging (Plivo Node.js SDK).System Architecture:
Prerequisites:
node --version
. Note: Node.js 18 reaches end-of-life on April 30, 2025; consider using Node.js 20 LTS or later for new projects.Phone Numbers
>Buy Numbers
). Alternatively, for some regions, you might register an Alphanumeric Sender ID.Final Outcome: A running Next.js application with NextAuth authentication and a protected
/api/send-sms
endpoint that successfully sends SMS messages via Plivo when called by authenticated users with valid credentials and parameters.Related Guides: If you're also working with other frameworks, check out our guides on implementing SMS in Express.js or explore bulk SMS sending strategies for high-volume scenarios.
1. Setting Up Your Next.js Project with Plivo SDK
Initialize your Next.js project and install the necessary dependencies.
Create Next.js Project: Open your terminal and use
create-next-app
to scaffold a new Next.js application:When prompted, select these options:
src/
directory? Yes (for better organization)Install Dependencies: Install the Plivo Node.js SDK and NextAuth for authentication:
Current versions (as of January 2025):
plivo
: Latest available via npm (GitHub: plivo/plivo-node)next-auth
: ^4.24.x (v4 for Next.js 13-15, NextAuth.js docs)next
: ^15.5.0 (included via create-next-app, Next.js 15.5 release)Project Structure: Your Next.js project should have this structure:
Configure
.gitignore
: Ensure.env.local
is in your.gitignore
(Next.js includes this by default):Configure Environment Variables (
.env.local
): Create a.env.local
file in your project root. Next.js automatically loads variables from this file.PLIVO_AUTH_ID
: Your Plivo Account Auth ID for API authentication (found at https://console.plivo.com/dashboard/)PLIVO_AUTH_TOKEN
: Your Plivo Account Auth Token for API authenticationPLIVO_SENDER_ID
: The Plivo phone number (E.164 format:+14155551212
) or approved Alphanumeric Sender IDNEXTAUTH_SECRET
: Random string for encrypting JWT tokens. Generate with:openssl rand -base64 32
NEXTAUTH_URL
: Your application URL (http://localhost:3000 for development)Auth ID
andAuth Token
are displayed on the dashboardPLIVO_SENDER_ID
: Navigate toPhone Numbers
→Buy Numbers
to purchase an SMS-enabled number. Use E.164 format (e.g., +14155551212)Important: Never commit
.env.local
to version control. Use environment variables in your hosting provider (Vercel, AWS, etc.) for production.2. Configuring NextAuth Authentication for SMS Endpoints
Set up NextAuth to handle authentication across your application.
Create NextAuth Configuration (
src/lib/auth.ts
):Note: The credentials provider shown here demonstrates the concept. For production applications, integrate with a proper authentication provider (OAuth, database-backed authentication, etc.). See NextAuth providers documentation for options.
Create NextAuth API Route Handler (
src/app/api/auth/[...nextauth]/route.ts
):This route handles all NextAuth requests including sign in, sign out, and callback operations at
/api/auth/*
endpoints.3. Building the Protected Plivo SMS API Route
Create the protected API endpoint that sends SMS messages via Plivo.
Create SMS API Route (
src/app/api/send-sms/route.ts
):Explanation:
getServerSession()
from NextAuth to verify authentication before processing requests. Returns 401 Unauthorized if no valid session exists.to
,text
)^\+[1-9]\d{1,14}$
(ITU E.164 standard)plivoClient.messages.create()
with sender ID, destination number, and message text4. Creating a React Frontend for SMS Sending
Create a basic UI to test your SMS sending functionality.
Update Home Page (
src/app/page.tsx
):Add Session Provider to Root Layout (
src/app/layout.tsx
):Create Session Provider Component (
src/components/SessionProvider.tsx
):5. Testing Your Plivo SMS Integration
Start the Development Server:
The application will be available at
http://localhost:3000
Test Authentication:
demo
, password:demo123
)Send a Test SMS:
+14155551234
)Phone Numbers
>Sandbox Numbers
Expected API Responses:
Success (200 OK):
Unauthorized (401):
Validation Error (400 Bad Request):
Server Error (500 Internal Server Error):
6. Plivo Account Setup and Configuration
Plivo Credentials and Setup:
Phone Numbers
>Buy Numbers
in the Plivo Console. For US-based applications, you may also need 10DLC registration for application-to-person messaging.+[country code][subscriber number]
(e.g.,+14155551212
).Trial Account Limitations:
Phone Numbers
>Sandbox Numbers
SMS Pricing:
According to Plivo's US SMS pricing (as of January 2025):
Pricing varies by destination country. Check Plivo's pricing page for international rates.
7. Implementing Error Handling and Retry Logic
Enhanced Error Handling:
Implement more robust error handling for production applications:
Specific Error Types: Plivo SDK errors include status codes and error messages. Handle common cases:
401 Unauthorized
: Invalid credentials400 Bad Request
: Invalid destination number or parameters402 Payment Required
: Insufficient account balance429 Too Many Requests
: Rate limiting5xx Server Errors
: Plivo service issuesStructured Logging: Use a logging library like
winston
orpino
for production:Error Tracking: Integrate services like Sentry or Datadog for production error monitoring.
Retry Logic:
Implement exponential backoff for transient failures:
Note: Do not retry authentication failures (401), invalid parameters (400), or insufficient funds (402) – these require manual intervention.
8. Securing Your SMS API with Rate Limiting
Rate Limiting:
Protect your API from abuse using rate limiting. Install
@upstash/ratelimit
for serverless-friendly rate limiting:Then in your API route:
Input Sanitization:
Always validate and sanitize inputs, even for SMS text:
zod
for type-safe validationSecrets Management:
For production deployments:
Never commit
.env.local
or hardcode credentials in source code.9. SMS Best Practices: Character Encoding and Compliance
Character Encoding:
Multipart Messages (Concatenation):
E.164 Phone Number Format:
The international standard for phone numbers (ITU E.164):
+[country code][subscriber number]
+14155551234
(country code 1)+442071234567
(country code 44)+551155256325
(country code 55)^\+[1-9]\d{1,14}$
(starts with +, followed by 1-15 digits, no leading zero)Sender ID Regulations (Country-Specific):
VM-PLVS
. Contact Plivo support for registration.Opt-Out Handling:
In the US, TCPA regulations require honoring opt-out requests (e.g., "STOP" replies):
10. Optimizing SMS Performance for Production
Connection Management:
Bulk SMS Sending:
For sending to multiple recipients:
Parallel Processing:
For different messages to different recipients:
Monitoring:
11. Troubleshooting Common Plivo SMS Issues
Common Issues:
PLIVO_AUTH_ID
orPLIVO_AUTH_TOKEN
. Verify credentials in Plivo Console and.env.local
.Phone Numbers
>Sandbox Numbers
in Plivo Console.+[country code][number]
.PLIVO_SENDER_ID
is a purchased Plivo number or registered Alphanumeric ID.ECONNREFUSED
,ETIMEDOUT
– Check network connectivity toapi.plivo.com
. Verify firewalls allow outbound HTTPS.NEXTAUTH_SECRET
is set andNEXTAUTH_URL
matches your application URL.Debugging Tips:
npm run dev
and watch console output for detailed error messagesLogs
section in Plivo Console for API call history and errors/api/auth/session
endpoint to verify NextAuth is workingProduction Considerations:
Frequently Asked Questions (FAQ)
How do I send SMS with Plivo in Next.js 15?
Install the Plivo Node.js SDK (
npm install plivo
) and create an API route atapp/api/send-sms/route.ts
. Initialize the Plivo client with your Auth ID and Token from environment variables, then callclient.messages.create()
with the sender number, destination number (E.164 format), and message text. For Next.js 15 App Router, useNextRequest
andNextResponse
for request/response handling.What is the difference between Next.js API routes and NextAuth protected routes?
Next.js API routes are serverless functions that handle HTTP requests at
/api/*
endpoints. NextAuth protected routes add authentication middleware that checks for valid user sessions before allowing access to the API endpoint. UsegetServerSession()
fromnext-auth
in Next.js 13-15 App Router to verify authentication status before processing SMS requests.How much does it cost to send SMS with Plivo?
Plivo charges per SMS segment based on the destination country. US SMS costs approximately $0.0070 per message for long codes and $0.0072 for toll-free numbers (January 2025 pricing). Messages exceeding 160 characters (GSM-7) or 70 characters (Unicode) split into multiple segments, with each segment billed separately. Check Plivo's official pricing page for current rates and volume discounts.
What is E.164 phone number format and why does Plivo require it?
E.164 is the international standard for phone numbers, formatted as
+
followed by country code and subscriber number (e.g.,+14155551212
for US,+442071234567
for UK). Plivo requires E.164 format to ensure accurate message routing across global telecommunications networks. The format allows up to 15 digits total and excludes spaces, dashes, or parentheses. Always validate phone numbers with the regex^\+[1-9]\d{1,14}$
before calling the Plivo API.How do I protect my Plivo SMS endpoint with NextAuth?
Install NextAuth (
npm install next-auth
) and configure authentication providers inapp/api/auth/[...nextauth]/route.ts
. In your SMS API route, importgetServerSession
fromnext-auth
, call it with your auth options, and return a 401 Unauthorized response if no session exists. This ensures only authenticated users can trigger SMS sending. See NextAuth documentation for App Router integration details.Can I use Plivo with Next.js App Router and Server Components?
Yes, Plivo works seamlessly with Next.js 15 App Router and Server Components. Create API routes in the
app/api
directory as Route Handlers, which run on the server side. Server Components cannot directly call the Plivo API (they don't handle POST requests), so use Server Actions or API routes to send SMS messages from your Next.js application. The Plivo Node.js SDK is fully compatible with Next.js serverless functions.What are the Plivo trial account limitations for SMS?
Plivo trial accounts can only send SMS to verified phone numbers that you manually add in the Plivo Console under Phone Numbers > Sandbox Numbers. Trial accounts have limited credits (typically $10) and may display a trial message prefix on outgoing SMS. Upgrade to a paid account to remove these restrictions and send to any phone number globally.
How do I handle SMS delivery failures in Next.js?
Implement error handling with try-catch blocks around
client.messages.create()
calls and check for specific Plivo error codes (401 for authentication, 400 for invalid numbers, 402 for insufficient funds). Log errors to monitoring services like Sentry, return appropriate HTTP status codes to clients, and optionally implement retry logic with exponential backoff for transient failures (429 rate limits, 5xx server errors). Do not retry authentication failures or invalid parameters.What is the best way to store Plivo credentials in Next.js?
Store Plivo credentials in
.env.local
for development (automatically ignored by Git) and use environment variables in your hosting provider for production. Never hardcode Auth ID or Auth Token in source code. Access credentials server-side only usingprocess.env.PLIVO_AUTH_ID
andprocess.env.PLIVO_AUTH_TOKEN
. For enhanced security, use secret management services like Vercel Environment Variables, AWS Secrets Manager, or HashiCorp Vault.How do I send SMS verification codes with Plivo and NextAuth?
Create a Next.js API route that generates a random 6-digit code, stores it in your database (or cache like Redis) with a 10-minute expiration, and sends it via Plivo to the user's phone number. When the user submits the code, verify it matches the stored value and hasn't expired. Integrate this with NextAuth's credentials provider to enable SMS-based two-factor authentication (2FA). See NextAuth credentials provider documentation for implementation details.
Related Resources: Next.js SMS Integration & Authentication
Next.js & API Development:
NextAuth Authentication:
Plivo SMS Integration:
Standards & Specifications:
Security & Best Practices:
Master Next.js SMS integration with Plivo and NextAuth to build production-ready authenticated messaging features. Implement proper error handling, session management, and security best practices for reliable SMS delivery in your applications.
Primary Source Citations: