New: RCS Support for Enterprise
Messaging infrastructure for e-commerce businesses
Connect your existing commerce platform to Sent’s API to send order confirmations, shipping updates, and customer support messages across SMS, WhatsApp, and RCS. Your platform manages the transactions. Sent handles message delivery.
One API
For every channel
SMS, WhatsApp, RCS
Channels supported
Delivery webhooks
Status events to your systems
Keep customers informed across channels
E-commerce businesses need to send timely updates from their existing systems. Sent provides one messaging API for reaching customers across SMS, WhatsApp, and RCS.
One API
One integration
Send to every channel from a single API
SMS, WhatsApp, RCS
Channels supported
Reach customers on the channel they use
Delivery webhooks
Delivery webhooks
Status events posted back to your systems
Add messaging to your existing commerce platform
Your application determines when to send and what to say. Sent handles routing and delivery through one API.
Customer support messaging
Connect customer replies to your support tools through Sent’s APIs and webhooks.
Inbound messages via webhook
Reply from your support tools
Two-way conversations
Conversation history via API
Works across SMS, WhatsApp, and RCS
Order & shipping updates
Send order confirmations, shipping notifications, and delivery alerts triggered by events in your commerce platform.
Order confirmations
Shipping notifications
Delivery alerts
Exception notices
Delivery status via webhook
Account notifications
Send verification codes, sign-in alerts, and account updates from your application.
Verification codes
Sign-in alerts
Password reset messages
Account update notices
Templated content per channel
Connect application events to message delivery
Trigger messages from your application and send delivery events to your existing systems through webhooks.
One API
For every channel
SMS, WhatsApp, RCS
Channels supported
Delivery webhooks
Status events to your systems
API-triggered messages
Channel routing
Delivery status events
Order Confirmation
Thanks for your order #12847.
2 items · Total $70.00 Estimated delivery: Thu, 3 Oct
View your order details:
Delivered
Example notification sent by a merchant using Sent.
Order Update
Your order #12847 has shipped! 📦
Nike Air Max 90 - Size 10 Estimated delivery: Tomorrow by 8pm
Track your package:
Delivered
Example notification sent by a merchant using Sent.
Keep customers informed
Send order confirmations and delivery notifications from the events your platform already emits. Sent delivers them on the customer’s channel.
Order confirmations
On purchase
Shipping updates
On dispatch
Delivery alerts
On arrival
Order confirmation
Shipping notification
Exception handling
