Area Code 831: Coverage, Cities, and Dialing Information - area-code -

Frequently Asked Questions

Area code 831 covers several cities in California's central coast region, including Monterey, Salinas, Seaside, Carmel-by-the-Sea in Monterey County; Hollister in San Benito County; and Santa Cruz, Watsonville, and Scotts Valley in Santa Cruz County. These cities represent a mix of coastal and inland communities.
To dial an 831 number from another area code, dial 1 + 831 + the 7-digit local number. While sometimes 7-digit dialing works locally, using all 10 digits is recommended for call completion reliability.
Area code 831 was officially put into service on July 11, 1998, splitting off from the 408 area code. There was a permissive dialing period until February 20, 1999, where either 408 or 831 could be used.
The creation of area code 831 was driven by the increasing demand for phone numbers in the late 1990s due to the rise of fax machines, pagers, and early cell phones. The 408 area code, which previously covered the region, was nearing exhaustion, necessitating the split.
While often just dialing the 7-digit number works, it is best practice to dial 1 + 831 + the 7-digit local number, even for local calls. This ensures your calls connect reliably as numbering plan practices evolve.
Area code 831 covers three California counties: Monterey, San Benito, and Santa Cruz. This area encompasses diverse landscapes, from the coastal beauty of Big Sur and Monterey Bay to the inland Salinas Valley and the southwestern Santa Cruz Mountains.
Before the implementation of area code 831, the central coast region of California used area code 408. Due to growth, 831 was split from 408 in 1998 to accommodate the increased need for phone numbers.
Area code 831 falls under the jurisdiction of the Federal Communications Commission (FCC) and is specifically managed by the California Public Utilities Commission (CPUC). The CPUC oversees area code relief efforts and number conservation.
Number pooling is a number conservation measure where telecommunications providers receive numbers in smaller blocks (e.g., 1,000) instead of 10,000. The CPUC implemented number pooling in 831 as of 2001 to extend the lifespan of the area code.
Due to the region's size and number conservation efforts like number pooling, area code 831 is not expected to run out of numbers in the foreseeable future. The CPUC continues to monitor its usage.
You can find detailed information about area code regulations and guidelines on the California Public Utilities Commission (CPUC) official website and the North American Numbering Plan Administration (NANPA) website.
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