What is the purpose of Sent's Online Terms of Service?

The Online Terms of Service outline the general terms and conditions under which Sent, Inc. provides access to its services, including websites, platforms, and applications.

How can I accept the Online Terms of Service?

You can accept the Online Terms of Service by clicking through or executing an ordering document that incorporates these terms, or by accessing or using the Services.

What are some restrictions on using Sent's Services?

Restrictions include not reverse engineering the Services, not using them to build competitive products, not transmitting malware, and not using the Services for illegal activities.

Do I need to register to use Sent's Services?

Yes, accessing certain Services may require you to register by providing personal and organizational information and creating login credentials.

Are there fees associated with using Sent's Services?

Yes, some Services may have subscription or other fees, which will be identified during registration or in the applicable order.

How does Sent handle User Content?

User Content is processed and stored in accordance with Sent's privacy and security policies, and is used solely for providing and improving the Services.

What is Sent's policy on intellectual property rights?

Sent owns all rights to the Services and Sent Technology, and users are granted a limited right to access and use the Services under the terms of the Agreement.

Is there a trial period for Sent's Services?

Yes, Sent may offer a trial period, and if not canceled before the end of this period, it may convert to a paid subscription.

Can Sent modify the Services?

Yes, Sent reserves the right to modify the Services at any time in its sole discretion.

What should I do if I want to cancel my subscription to Sent's Services?

You can cancel your subscription by logging into your account on the Platform or by sending a written notice to Sent's contact information.

What happens if I make a late payment for the Services?

Late payments incur interest charges, and you may also be responsible for any collection costs, including attorneys' fees.

How does Sent ensure the confidentiality of information?

Sent treats all confidential information disclosed by either party with due care and uses it only to perform obligations or as required by law.

What are the limitations of liability in the Agreement?

Sent limits its liability to the maximum extent permitted by law, disclaiming liability for incidental, consequential, or special damages.

What is the dispute resolution process according to the Agreement?

Disputes are subject to binding arbitration as per the rules of the American Arbitration Association, with proceedings conducted in Boston, Massachusetts.

Can the Online Terms of Service be updated?

Yes, Sent may revise and update the Agreement at any time without prior notice to users, and changes apply immediately upon posting.

What is the governing law for the Agreement?

The Agreement is governed by the laws of the State of Massachusetts, USA.

Can I use Sent's Services to contact emergency services?

No, the Services do not provide access to emergency services and should not be used to contact emergency providers like police or fire departments.

Are there any third-party services involved in Sent's offerings?

Yes, the Services may interact with third-party services, which may have separate terms and fees that users must comply with.

What is the role of Cloud Providers in Sent's Services?

Sent's Services may be hosted by third-party Cloud Providers, and users must adhere to any restrictions imposed by these providers.

What happens if I breach the Agreement?

If you breach the Agreement, Sent may suspend or terminate your access to the Services, and you may be liable for damages or fees resulting from the breach.

What constitutes acceptance of Sent's Online Terms of Service?

Acceptance occurs through click-through agreement, execution of an ordering document incorporating the terms, or by simply accessing and using Sent's Services.

What happens if Sent modifies its services? What are my options?

Sent may modify its Services over time. If these changes include supplemental terms and conditions that you object to, you will not be able to access or use the new improvements or features.

What rights does Sent have regarding user feedback?

By providing feedback, you grant Sent an irrevocable, worldwide, fully paid-up right and license to use and exploit the feedback in any manner without restriction or compensation.

What are 'IP Exclusions' related to Sent's indemnity?

IP Exclusions include situations where infringement arises from combining Sent Technology with non-Sent products, unauthorized modifications, or your breach of the Agreement.

What is considered Confidential Information under Sent's Terms of Service?

Confidential Information includes all proprietary data disclosed between parties, excluding information that becomes publicly available or is independently developed.

Under what circumstances can Sent suspend my access to the Services?

Sent reserves the right to suspend your access if it reasonably believes you are in breach of the Agreement, violating laws/regulations, or disrupting other users' access.

What are my responsibilities regarding compliance with laws when using Sent's services?

You must comply with all applicable laws, regulations, and rules related to User Content, your business activities, and the Agreement, including telecommunication and export control laws.

Can Sent use statistical information derived from my use of the Services?

Yes, Sent may monitor your use of the Services and use User Content in an aggregate or anonymous manner to compile statistical and performance information, develop new products, and for AI model training.

Can I assign my rights or obligations under the Agreement with Sent?

No, you cannot assign or transfer any rights or obligations under the Agreement without prior written consent from Sent. A change in control is considered an assignment.

What events qualify as 'Force Majeure' under Sent's Terms of Service?

Force Majeure events include strikes, shortages, riots, acts of God, war, governmental action, and other causes beyond Sent's reasonable control.

How will I receive notices from Sent regarding the Services?

You agree that an email sent to your email address on record will constitute formal notice under the Agreement.

What is the nature of the relationship between me and Sent?

The relationship between you and Sent is that of independent contractors. Nothing in the Agreement creates any agency, partnership, joint venture, or employment relationship.

What happens if a part of the agreement is deemed unenforceable?

If any provision of the Agreement is invalid, illegal, or unenforceable, it does not affect the validity of other provisions. Both parties will negotiate to reflect their original intent.

What constitutes the entire agreement between Sent and me?

The Agreement (including any applicable Sent order or supplemental terms) represents the entire agreement between you and Sent, superseding all prior communications.

What is Sent's liability if my use of the Services involves third-party fees?

If your use of the Services results in government surcharges or third-party platform fees, you are responsible for reimbursing Sent for these costs.

Online Terms of Service

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