Frequently Asked Questions
Use the Sinch SMS API's scheduled send feature. This API endpoint accepts appointment details, validates them, and schedules an SMS reminder to be sent at a specified time before the appointment. The API request must include patient name, doctor name, phone number in E.164 format, appointment time in ISO 8601 format, and optionally, the number of minutes before the appointment to send the reminder.
The core technologies are Node.js with Express, the Sinch SMS API, and Luxon for date/time handling. MongoDB and Mongoose are strongly recommended for data persistence, with Winston for logging and express-validator/express-rate-limit for security.
MongoDB, coupled with Mongoose, allows for robust data persistence, which is crucial for production features like appointment status tracking and retrieval. While the system can function without a database, adapting the provided code requires significant changes.
Set SINCH_REGION
to 'eu' if your Sinch account is primarily based in Europe or if your target recipients are mostly in Europe. This might improve API performance.
Luxon provides reliable date and time manipulation, including timezone handling, which is essential for accurately calculating reminder times and formatting appointment information in different timezones.
Run npm install express dotenv @sinch/sdk-core luxon cors express-validator mongoose winston express-rate-limit
to install the required packages. For development, also install nodemon with npm install --save-dev nodemon
for automatic server restarts.
The provided code includes detailed logging using Winston and demonstrates error handling specifically for Sinch API interactions. It also includes conceptual retry logic using async-retry
to address transient errors and avoids retrying non-recoverable errors (like 4xx status codes).
express-validator is used to implement input validation for the appointment details sent via the API POST request. This helps prevent bad data from being stored and ensures the Sinch API receives correctly formatted information.
The guide recommends a structure with directories for routes, services, models, utils, and config within a 'src' folder. It also emphasizes using '.env' for sensitive data, '.env.example' as a template, and '.gitignore' to exclude unnecessary files from version control.
By using the Sinch SMS API with Node.js, you can schedule messages to be sent at a specific future time. This is done via a dedicated 'send_at' parameter in the API request, using ISO 8601 UTC format.
You obtain your Sinch Project ID, API Key ID, and API Key Secret from the Access Keys section within your project on the Sinch Customer Dashboard.
The 'send_at' parameter allows you to specify the exact time in the future when you want the SMS message to be sent. It's crucial for scheduling reminders and must be provided in ISO 8601 UTC format.
Import the Winston library, create a logger instance, configure the format (timestamp, log level), and add transports (console, file) to direct log messages to desired locations.
Essential environment variables are: SINCH_PROJECT_ID
, SINCH_KEY_ID
, SINCH_KEY_SECRET
, SINCH_REGION
, and SINCH_FROM_NUMBER
. Ensure they are set correctly in your .env
file. These can be found on the Sinch Customer Dashboard, usually within the 'API Keys' section of your project settings.
This guide details how to build a robust application using Node.js, Express, and the Sinch SMS API to schedule and send appointment reminders via SMS. We'll cover everything from project setup and core scheduling logic to database integration, error handling, security, and deployment best practices.
This system solves the common business need for automated, timely communication, specifically for appointment reminders, which helps reduce no-shows and improves customer experience. By leveraging Sinch's scheduled send feature, we offload the timing complexity, making our application more reliable and easier to manage.
Technology Stack:
@sinch/sdk-core
for sending scheduled SMS messages.System Architecture:
(Note: ASCII diagrams may not render perfectly in all viewers. Consider replacing with an image for final publication.)
Prerequisites:
to
number) to be verified in your Sinch account dashboard unless sending to specific regions/countries that don't require it. See the Troubleshooting section for more details.Final Outcome:
By the end of this guide, you will have a functional Express API endpoint that accepts appointment details, validates them, persists them (if using the database), and schedules an SMS reminder using the Sinch API to be sent at a specified time before the appointment.
Note: This guide focuses on the backend API and scheduling logic. A separate front-end application would typically interact with this API.
1. Setting up the Project
Let's initialize our Node.js project and install the necessary dependencies.
Create Project Directory: Open your terminal and create a new directory for the project.
Initialize npm: Initialize the project using npm, creating a
package.json
file. The-y
flag accepts default settings.Create Project Structure: Set up a basic directory structure for organization.
src/
: Contains all source code.src/routes/
: Express route definitions.src/services/
: Business logic, interactions with external APIs (like Sinch).src/models/
: Database schema definitions (if using a DB).src/utils/
: Helper functions.src/config/
: Configuration files (e.g., logger setup).src/app.js
: Express application setup (middleware, routes).src/server.js
: Server initialization (starts the HTTP server)..env
: Stores sensitive credentials and environment-specific variables (ignored by Git)..env.example
: Example structure for.env
(committed to Git)..gitignore
: Specifies files/directories Git should ignore.Install Dependencies: Install the core dependencies needed for the application. Note:
body-parser
is no longer needed as a direct dependency with modern Express.Install Development Dependencies: Install
nodemon
for easier development, as it automatically restarts the server on file changes.Configure
package.json
Scripts: Add scripts to yourpackage.json
for running the application.(Note: Replace
^LATEST_VERSION
with actual installed versions from yourpackage.json
)Configure
.gitignore
: Addnode_modules
and.env
to your.gitignore
file to prevent committing them.Configure Environment Variables (
.env
and.env.example
): Define the necessary environment variables. Populate.env
with your actual credentials (keep this file private). Copy the structure to.env.example
without the secret values.Explanation:
PORT
: The port your Express server will listen on.NODE_ENV
: Set todevelopment
orproduction
. Affects error handling verbosity.SINCH_PROJECT_ID
,SINCH_KEY_ID
,SINCH_KEY_SECRET
: Your specific Sinch API credentials. Obtain these from the "Access Keys" section within your project on the Sinch Customer Dashboard. Treat theKEY_SECRET
like a password.SINCH_FROM_NUMBER
: The phone number purchased or verified in your Sinch account that will be used as the sender ID for the SMS.SINCH_REGION
: Specifies the regional Sinch API endpoint (us
oreu
) to use. Performance may be better if this matches your primary user base or account location.MONGO_URI
: Connection string for your MongoDB database (adjust if using a different host or cloud provider). Leave blank or remove if not using the database.LOG_LEVEL
: Controls the verbosity of application logs.RATE_LIMIT_WINDOW_MS
,RATE_LIMIT_MAX_REQUESTS
: Configuration for API rate limiting.ALLOWED_ORIGINS
: Comma-separated list of allowed origins for CORS in production.2. Implementing Error Handling and Logging First
It's good practice to set up logging early. We'll create the logger configuration now, which will be used by other services.
Setup Logger (
src/config/logger.js
): Configure Winston for flexible logging.3. Implementing Core Functionality (Sinch Service)
We'll create a dedicated service to handle interactions with the Sinch API.
Create Sinch Service File (
src/services/sinchService.js
):Explanation:
SinchClient
using credentials loaded from environment variables. A critical check ensures these variables are present.scheduleSmsReminder
function handles scheduling. It takes the recipient's number, message, and the desired send time (ISO 8601 UTC).sinchClient.sms.batches.send
withto
,from
,body
, and the crucialsend_at
parameter.async-retry
is included (commented out). This demonstrates how to handle transient errors by retrying the API call with exponential backoff, while avoiding retries for non-recoverable errors (like 4xx status codes).delivery_report: 'full'
parameter. This is highly recommended for production to track message status (see Section 12).4. Creating a Database Schema and Data Layer (Recommended)
This section covers the Mongoose setup for persisting appointment data. If you are not using MongoDB, you can skip creating the model and adjust the route logic in the next section accordingly (e.g., by removing database save/update operations).
Create Appointment Model (
src/models/Appointment.js
): Define a Mongoose schema.(This code now checks for
MONGO_URI
before defining the model.)Database Connection (
src/app.js
): Connection logic will be added in the mainapp.js
setup (Section 10).Data Access: The route handler will use this model if it's defined.
Migrations: Not covered, use dedicated tools for complex schema changes.
Performance/Scale: Indexes are included. Ensure adequate DB resources.
5. Building the API Layer (Routes and Validation)
We'll create the Express route to handle incoming appointment requests.
Create Validation Rules (
src/utils/validators.js
): Define reusable validation rules usingexpress-validator
.Create Appointment Routes (
src/routes/appointmentRoutes.js
):